Training Coordinator

Job Description

The Training Coordinator develops resources and provides training and technical assistance to BHSB’s Bmore POWER harm reduction outreach team and to other organizations and individuals as required by the funding which supports this role. This includes facilitating trainings and meetings, offering consultations with staff on how to best support people who use drugs, and coordinating logistics of the work. Logistics includes both administrative and programmatic tasks related to the development, planning, scheduling, communications, delivery, evaluation, and reporting of these activities.

In addition, this position is required to build strong working relationships with partners across Baltimore City, including BHSB outreach team members, health department staff, people who use drugs, and others. This position reports to the Director of Harm Reduction.

• Provide customized training and support to outreach team members and staff at other organizations, as required.
• Support continued research and implementation of best practices.

• Facilitate live training sessions in‑person and virtually for outreach team members and staff at other organizations, as required.
• Facilitate live in‑person and online meetings.

• Develop training curricula and other resources for in‑person and online dissemination to outreach team members at BHSB and staff at other organizations, as required, focused on the following topics related to performing harm reduction outreach work and preparation to engage in formal, licit work at organizations that serve people who use drugs.
• Topics about which training curricula and resources should be developed include, but are not limited to:
  • Principles of harm reduction
  • Harm reduction interventions
  • Strategies to advance harm reduction approaches in outreach work
  • Technical skills such as wound care practices, drug checking tools, overdose prevention and response, and safer injection
  • Working as part of a team
  • Working to achieve shared goals
  • Workplace communication kills
  • Conflict resolution and de‑escalation
  • Motivation interviewing
  • Trauma‑informed care
  • Utilizing workplace technologies

• Coordinate logistics for provision of training and training consultation, both in‑person and virtual, live or recorded.
• Provide logistical support to outreach team and other organizations’ leadership for training- and training consultation‑related activities.

• Develop harm reduction training informational and promotional materials.
• Maintain an online presence for BHSB’s harm reduction training work.
• Participate in relevant internal and external meetings and work groups as needed.
• Support networking and communication among outreach team members and outreach team leadership at BHSB and at other organizations.

• Develop strong working relationships with staff at the Baltimore City Health Department and the Baltimore City Mayor’s Office of Overdose Response to understand harm reduction outreach team needs and participate in City‑wide collaborative efforts to advance evidence‑based strategies to address the overdose crisis.
• Work effectively with stakeholders, people who use drugs, outreach team members, and other BHSB colleagues.
• Develop professional relationships with harm reduction professionals in Baltimore, in Maryland, in the mid‑Atlantic region, and nationwide.

• Work effectively and collaboratively with others, both internally and externally to BHSB.
• Foster open and honest dialogue within and across teams and between colleagues who have different backgrounds. Engage in honest dialogue and navigate conflict in day‑to‑day interactions.
• Uphold and operationalize the values of BHSB, which are Integrity, Equity, Innovation, Collaboration and Quality.
• Consistently work to engage in open and honest dialogue, including with people from different teams and different backgrounds, and ask for support when needed.
• Serve as part of BHSB’s disaster response team as needed, in any capacity that is needed.
• To perform assigned work functions, this position and those it supervises may have access to protected health information (PHI). It is…