Bi-lingual Community Engagement & Homeownership Programs Coordinator

Position Overview

Action Baybrook is an emerging community-based nonprofit organization with a mission to improve the safety and well‑being of Baybrook residents by reducing vacant and problem properties, addressing public blight, and expanding economic opportunity. Rooted in resident leadership and neighborhood action, Action Baybrook partners with the community to drive meaningful, lasting change. The Community Engagement & Home ownership Programs Coordinator is a community‑facing, action‑oriented role that coordinates the organization’s engagement efforts and supports key programs advancing this mission.

This position plays a central role in building and sustaining relationships with residents, neighborhood groups, and community partners, while ensuring that community priorities directly inform Action Baybrook’s strategies and activities.

The Coordinator supports resident‑led actions, facilitates community engagement processes, and collaborates with staff and partners to address concerns related to vacancy, blight, and neighborhood conditions. In addition, the role contributes to community planning efforts and supports home ownership‑related programs and partnerships, helping to strengthen pathways to home ownership promotion and preservation. The ideal candidate is proactive, highly organized, collaborative, and brings strong interpersonal skills and a demonstrated commitment to community development.

They are comfortable working directly with residents, responsive to community concerns, and motivated to learn from and alongside residents to build a stronger, more vibrant Baybrook. Fluency in English and Spanish is required.

Community Engagement:

• Serve as a consistent, trusted, bilingual (English‑Spanish) point of contact for residents.
• Build and maintain strong relationships with residents, local leaders, community organizations, schools, businesses, and other nonprofit organizations.
• Coordinate and support community meetings, events, and activities, including outreach, logistics, facilitation support, and follow‑up.
• Receive, document, and respond to resident concerns related to vacancy, blight, and neighborhood conditions, in coordination with staff.
• Support resident‑led actions, particularly around ongoing or persistent issues.
• Prepare and manage fliers, contact lists, online communications, newsletters, reports, and other organizational documents and processes related to community engagement.
• Track program participant engagement and analyze community feedback to inform program improvements and effective organizational outreach.
• Respond to community inquiries via phone, email, and social media platforms.

Neighborhood Action & Issue Resolution:

• Participate with staff to do on‑the‑ground investigation of nuisance vacant or problem properties identified by residents.
• Submit, track, and follow up on 311 service requests and related concerns.
• Liaise with local government officials and agencies to address unresolved or repeat issues.
• Support residents navigating city systems related to code enforcement, sanitation, and property conditions.
• Coordinate neighborhood cleanups and community improvement activities.

Home ownership Programs & Partnerships:

• Build and maintain partnerships with organizations supporting home ownership promotion and preservation, and coordinate partnership activities that result from these efforts.
• Organize and catalog existing home ownership programs, services, and resources.
• Connect residents with appropriate housing and home ownership resources.
• Support outreach, referrals, and coordination for home ownership‑related programs.
• Assist with organizing housing workshops and informational sessions.

Community Planning:

Support staff with community planning projects and activities, including with the Potee‑Garrett Brownfield Reenvisioning Project taking place in 2026:

• Support planning and facilitation of community engagement sessions, workshops, and meetings related to site redevelopment.
• Assist with outreach to impacted residents to ensure inclusive, transparent participation.
• Document community input and feedback to support a resident‑guided redevelopment vision.
• Collaborate with…