Program Assistant Intern 1

Appendix III – Scope of Engagement - Program Assistant Intern I

Location:

3310 Eastern Ave, Baltimore, Maryland (Hybrid)

Division:
Operations

Unit: N/A

Reports To:

Operations Manager 2 & Operations Manager 3
Position Type:
Internship / Independent Contractor (1099)
Classification:
Hourly

Compensation: FFS / Billable per service / $15

Disclosure – Multi-Entity Contractor Role

This 1099 Independent Contractor internship encompasses responsibilities across two affiliated organizations under shared leadership:

• Community Wellness Psychiatric Rehabilitation Center, LLC
• Community Wellness Outpatient Mental Health Center, LLC

About the Role

Community Wellness Psychiatric Rehabilitation Center, LLC and Community Wellness Outpatient Mental Health Center, LLC is seeking a motivated, detail-oriented Program Assistant Intern I to support the delivery and coordination of programs designed to promote health, wellness, and community engagement. This internship offers valuable, hands-on experience in nonprofit operations, client support, and program coordination within a dynamic, community-centered environment.

Key Responsibilities

• Assist in the planning, coordination, and execution of wellness programs, workshops, and community activities
• Maintain and update participant records, databases, and program documentation
• Support communication efforts including participant outreach, email correspondence, and social media
• Prepare program-related materials such as presentations, reports, and informational handouts
• Provide logistical support for internal meetings (e.g., scheduling, agenda creation, and note-taking)
• Offer on-site support for client interactions, including program intake
• Collaborate with staff, volunteers, and community partners on special projects and programmatic operations
• Track and report program metrics, participation levels, and client outcomes
• Assist with filing, recordkeeping, and compliance-related administrative tasks
• Research best practices, community trends, and relevant health data to inform program decisions
• Conduct post-event follow-ups, including compiling survey responses and participant feedback
• Monitor inventory and order supplies for program activities
• Contribute to the development of promotional content and outreach materials
• Support grant writing efforts by gathering data, drafting summaries, or compiling background information
• Shadow staff during client sessions and team meetings to learn about clinical and programmatic operations

Qualifications

• Currently enrolled in a degree program in Public Health, Social Work, Nonprofit Management, Communications, or a related field.
• Strong organizational and administrative skills with keen attention to detail
• Excellent written and verbal communication
• Proficiency in Microsoft Office Suite and Google Workspace; experience with Canva or social media platforms is a plus
• Ability to work independently while also contributing to a collaborative team
• Enthusiastic, adaptable, and passionate about community wellness and social impact

Assigned Service Tasks

• Rehabilitation Assessment
• Client Satisfaction Survey
• Entitlement Case Management Services
• Psychiatric Rehabilitation Program Services
• Outpatient Mental Health Services

Benefits

• Meaningful hands-on experience in community health and program administration
• Opportunities for mentorship and professional development
• Networking with professionals, community partners, and stakeholders in the nonprofit sector