Restorative Program Manager; Hybird

Key Responsibilities Program Oversight & Management

• Coordinate the planning, scheduling, and delivery of RRB's Restorative Programs.
• Evaluate and assign Circle Keepers (facilitators) to cases using the MyRJ database, ensuring appropriate matching and follow-up.
• Monitor program cases from intake through closure to ensure quality and consistency.
• Track program metrics, compile data, and produce reports for evaluation and improvement.
• Maintain confidentiality and uphold ethical standards in all participant and program data management.
• Ensure timely communication and alignment across all circle-related program activities.

• Conduct facilitator evaluations and provide constructive feedback.
• Coordinate facilitator assignments, scheduling, and communications.
• Support onboarding, training, and continuous development of Circle Keepers.
• Serve as a liaison between facilitators, referral partners, and program staff.
• Identify facilitator development needs and contribute to training design.

• Maintain and strengthen relationships with schools, community organizations, and agency partners.
• Represent RRB at community events, professional development sessions, and public engagements.
• Document success stories, outcomes, and community impact for internal and external reporting.

• Maintain accurate, up-to-date records of circle cases and facilitator activities in MyRJ.
• Generate reports and analyze data to evaluate program trends and outcomes.
• Support grant reporting by compiling relevant metrics and success stories.

• Participate with RRB's Grant Writing Committee to identify and match grants to existing or new programs, as applicable.
• Collaborate to define program scope, outcomes, and measurable impact for inclusion in proposals.
• Contribute program insights that strengthen grant applications, sustainability plans, and funding strategies.

• 2-3 years of experience in Restorative Justice OR 5 years of applied experience in Social Emotional Learning (SEL) OR 5 years of applied experience in Diversity, Equity, and Inclusion (DEI).
• Demonstrated facilitation or adult learning experience.
• Strong project and program management skills.
• Excellent written and verbal communication skills.
• Tech-savvy, organized, and detail-oriented (experience with databases such as MyRJ preferred).
• Comfortable evaluating personnel and providing constructive feedback.
• Baltimore-based or within commuting distance.
• Coachable, adaptable, and able to work both independently and collaboratively.
• Deep commitment to restorative justice principles, social equity, and community healing.

• Experience supervising or training facilitators.
• Experience with grant writing, data tracking, or program evaluation.
• Familiarity with Baltimore's community landscape and educational partners.

• The new hire will follow a 30/60/90-day onboarding and performance plan designed to build knowledge, independence, and accountability over the first three months.
• First 30 Days: Focus on learning RRB's restorative model, programs, systems, and internal processes.
• By 60 Days: Independently manage recurring program responsibilities with minimal support.
• By 90 Days: Confidently manage the program calendar, documentation and reporting, facilitator coordination, partnerships, and upcoming programming with limited supervision.

• Schedule: 24 hours per week. Standard schedule is 9:00 AM-2:00 PM Monday-Thursday and 9:00 AM-1:00 PM Friday. A few mandatory evening programs may require availability until approximately 8:00 PM. Daytime hours may be adjusted during those weeks to maintain the part-time schedule.
• Environment: Hybrid position - a mix of remote administrative work and required in-person participation for staff meetings, program attendance, facilitator evaluations, and other program needs.

Restorative Response Baltimore is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace.