Senior Clinical Nurse Coordinator, Ambulatory Services

Senior Clinical Nurse Coordinator, Ambulatory Services, Full-time, Days

Overview

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care. Located in downtown Baltimore near the Inner Harbor and Camden Yards, this is a vibrant place to work.

Job Description

General

Summary:

This role is for a nurse who is a clinical and professional leader at the practice setting level. Under general supervision and with attending physician input, the incumbent coordinates, manages and communicates the plan of treatment to patients and their families. The nurse advances evidence-based practices, leads practice setting governance initiatives, and mentors others to grow in the role of the professional nurse.

As a senior member of the practice partnership at the practice setting level, the nurse serves as a leader, change agent, and coordinator of patient care services within a specific service line. The nurse leads the design and implementation of a patient-centered care delivery system that facilitates achievement of patient outcomes, supports continuity of care and patient flow between care delivery sites, and enhances patient and caregiver satisfaction.

The nurse monitors the quality and cost-effectiveness of nursing practice and governance systems at the practice setting level and is accountable to patients and families for processes and outcomes of care during an episode of care, to peers for advancement of group practice, and to the nurse manager for overall work performance.

Responsibilities and Tasks

The following statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of duties.

• Collaborates and coordinates with physicians and all disciplines involved in the patient’s care to assure timely progress toward the best clinical outcome in the most cost-effective manner.
• Provides direct and indirect care in area of specialization to patients and families, and objectively and systematically evaluates the quality and appropriateness of care delivery.
• Provides symptom management strategies to a defined patient population in collaboration with the physician.
• Provides extensive patient education regarding disease process, treatment plan, and symptom management. Uses expertise to triage and assess patients to provide optimum level of care. Assists patients and families through disease process and along cancer diagnosis continuum.
• Assists patients with authorizing and pre-certification of insurance coverage for tests as ordered as part of the treatment plan.
• Serves as a clinical expert and professional resource for the practice setting nurses; mentors and coaches other nurses to advance their development.
• Advances clinical practice in the practice setting; integrates evidence into practice and coaches staff.
• Utilizes clinical expertise to teach other nurses informally or through formal teaching in classes.
• Role models Patient-Centered Care and mentors others in their growth.

• Mentors new nurse coordinators.
• Problem-solves operational issues that may impede patient outcomes in a timely manner.
• Acts as a practice setting steward and liaison for lab, nutrition, pharmacy, etc.
• Active participant in regulatory activities such as tracers and disease-specific certification visits.
• Roles models and holds peers accountable for maintaining AACN Healthy Work Environment guidelines.

• Leads governance initiatives.
• Leads practice setting-based efforts addressing elements of Healthy Work Environment.
• Leads Reward and Recognition activities.
• Leads efforts that support practice setting operations such as equipment maintenance, scheduling, and supply utilization monitoring.
• Leads practice setting-based peer review processes.

• Current licensure in the State of Maryland as a Registered Nurse. A Baccalaureate degree in Nursing or equivalent is required. Master’s degree is preferred. ONS certification, or eligibility for certification is required.
• A minimum of two years of professional nursing experience; ambulatory/outpatient experience preferred. Basic knowledge of chemotherapy, radiation therapy and their associated side effects is required.
• Maintenance of 20 contact hours of education per year.
• Member of a professional organization.
• Demonstrated evidence of professional growth and development through enrollment in degree program, specialty certification, teaching, board membership in a professional association, etc.
• Demonstrated ability to assume a clinical leadership role and to work effectively as part of a multidisciplinary team.
• Ability to plan, organize and follow through on assignments and projects; ability to analyze and conceptually develop ideas and proposals.
• Demonstrated interpersonal skills and ability to work with multidisciplinary teams.
• Knowledge to…