Area Manager; Penguin Coast​/Barn

Area Manager (Penguin Coast/Africa Barn)

Maryland Zoo is an EEO Employer - M/F/Disability/Protected Veteran Status

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General Summary
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Provides day-to-day leadership and management of specific animal areas which supports the mission and core values of the Zoo to the staff engaged in the care and exhibition ofthe collection. The Area Manager will be responsible for the daily operations of the area and oversight of the keeper team. They will need to work closely with the taxon curators, behavior team, and medical staff, and will report tothe General Curator.

Additionally, the Area Manager will support the Zoo’s mission to save wildlife and protect wild places and contribute to its environmental, social, governance sustainability, conservation, education, and DEAI (Diversity, Equity, Accessibility, and Inclusion) goals.

Essential Functions
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Primary Function
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• Fostera success-oriented, accountable environment within the Zoo;
• Support the guest experiences;
• Serveas the liaison for the Collection Managers and Curators as to daily concerns ofthe department;
• Observeanimals to detect signs of illness, and report the same to the Collection Manage rand Medical Staff to determine type of medication/treatment required and helpin the treatment;
• Develop and maintain SOPs for assigned area(s);
• Coordinatepest control needs/activities with the Senior Animal Care Technician;
• Ensure that adequate and appropriate pest control practices are carried out and thatall pest control records are maintained;
• Coordinatewater quality testing and Life Support Systems equipment preventative maintenance with the Water Quality Specialist and ensure that adequate and appropriate water quality records are maintained;
• Inspect all exhibits and related facilities regularly for cleanliness and structuralintegrity;
• Director perform all keeper activities necessary to the direct maintenance of theanimal collection;
• Inspect the care and well-being of the animals in their area;
• Supervise and coordinate all activities of the keeper staff;
• Supervise and participate in moving of animals to new quarters or in crating or uncratinganimals for shipment or display;
• Oversee and/or assist with medical treatments, preparation of food, feeding of animals and maintenance and repair of animal quarters/exhibit;
• Ensure that area activities are recorded in the daily diary and other permanentrecords;
• Collaborate with Animal Department Curators, Managers and medical staff in development ofdiets, husbandry techniques, and area protocols;
• Develop action plans for projects and present them to the Collection Managers;
• Assistin AZA-sanctioned programs as requested;
• Available
  24 hours/day, if necessary;
• Attend weekly medical meetings;
• Serveand support assigned area(s);
• Coordinate the training opportunities for volunteers, Junior keepers, and interns;
• Participate on the animal recapture team and maintains qualifications to use firearms onzoo grounds;
• Trainand educate Animal Keepers;
• Coordinate construction projects and outside vendors and contractors while maintaining safety for animals and staff;
• Workwith the Animal Training and Enrichment Coordinator to develop and maintainanimal training and enrichment programs;
• Managethe particular aspects of scheduling and payroll essential to supervising staff;
• Responsible for acting asmember of Zoo’s emergency response firearms shoot team;
• Perform other duties as assigned; and,
• Adhere to all policies and procedures of the Zoo.

Communication(Internal and External):

• Actively collaborate with divisions to ensure that husbandry and behavioral management practices are to the highest standards;
• Represent the zoo to guests, donors, zoo community associates, and the general public;
• Answerthe public's questions concerning animals' habits or zoo operations;
• Activel…