Quality Assurance & Compliance Lead

Core responsibilities

• Establish QA plans, review standards, scorecards, and control routines.
• Lead sample reviews, secondary reviews, trend analysis, and corrective‑action planning.
• Coordinate QA findings with operations leaders, training, program integrity, and reporting teams.
• Support audit readiness, record reviews, and compliance with evidence requests.
• Monitor SLA‑related quality trends and identify patterns affecting timeliness or accuracy.
• Prepare monthly QA and compliance reporting for internal and State review.

Bachelor’s degree preferred. Six or more years of administrative, quality, audit, compliance, or professional review experience, including leadership responsibility for a QA or control function.

• 6+ years total relevant experience
• 2+ years in QA, compliance, audit support, review leadership, or supervisory control work
• Direct regulated public program, Child Care Scholarship, Maryland public sector, or payment integrity/control environment experience strongly preferred.

• Experience in public program operations, case review, provider payment review, or regulatory compliance environments.
• Experience designing review criteria, conducting root‑cause analysis, and developing targeted training responses.
• Experience supporting audits and developing quality dashboards or trend summaries.
• Knowledge of federal and State regulations in a benefits or education environment.

Fusion offers a competitive benefits package that includes medical, dental, and vision coverage.

Join a team committed to operational excellence, and mission success.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. Fusion Advanced Technology does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information, or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.