Quality Manager. Baltimore LilyLifestyle

Regional Quality Manager

Responsibilities include, but are not limited to, the following:

• Manage the segments of the Eurofins E&E Quality System covering the NCR, Complaints, and Policing the Mark Systems.
  • Review documentation and provide input, including participating in group meetings when requested by other Regional QMs, for work they are performing for their assigned segments of the Eurofins E&E Quality System.
• Responsible for conducting the annual Internal Audit at each of his assigned Eurofins E&E offices beginning 2025. Assist each of his assigned offices with being prepared for external audits, through success learned during internal audits.
• Responsible for the QMS portion of Internal Audits at Eurofins E&E offices.
• Lead all External Audits at each of his assigned Eurofins E&E offices. This includes audits by Accreditation Bodies, as well as by Customers. Work with the QMS Manager to have the QMS portion of each audit performed, with each Department leader to have the technical portions of each audit performed.
• Assist with Partner Lab Audits of other Eurofins E&E locations (Europe and Asia), as applicable.
• Foster positive morale and teamwork by assisting the staff at each of their assigned Eurofins E&E offices with all Quality related issues including providing or arranging for additional training of the staff, and with RC & CAP development as part of the NCR process. Meet and get to know all team members and understand their role in the Eurofins E&E organization by department at each of his assigned Eurofins E&E offices.
  
  Establish yourself as a “team member” in each of these offices and help to create a “we are all working together towards achieving quality” atmosphere.
  • Develop a close/friendly working relationship with the GM of each of his assigned Eurofins E&E offices.
• Participate in Impartiality considerations.
• Participate in the regular Quality “Hot Topics” meetings with the Quality Manager Team.
• Participate in Partner Lab meetings and Quality Team meetings.
• Manage and maintain the equipment and critical consumables databases.

Basic

Minimum Education

Qualifications:

Bachelor's Degree or 5 years of related experience.

• Minimum 2 years of experience working on a TIC Quality Team.
• Documented experience in the following:
  • Auditing – completion of internal and external audits.
  • Root cause Analysis and Corrective Action Planning.
• Proficient in MS Office (Word, Excel, PowerPoint, and Outlook).
• Able to stand or sit for long periods of time.
• Able to lift up to 25 pounds.
• Strong knowledge of ISO
  17025, ISO
  17020, and ISO
  17065.
• Experience on a Quality Team in the TIC industry.
• A good understanding of day‑to‑day business operations.
• Authorization to work in the United States indefinitely without restriction or sponsorship.

• Demonstrate strong teamwork, project management and collaboration.
• Strong computer and organizational skills.
• Excellent communication (oral and written) and attention to detail.
• Ability to work independently and as part of a team, self‑motivation, adaptability, and a positive attitude.
• Ability to learn new techniques, perform multiple tasks simultaneously, keep accurate records, follow instructions, and comply with company policies.

Position is full‑time, working Monday–Friday 8:00 am–5:00 pm, with overtime as needed. Candidates currently living within a commutable distance of Baltimore, MD are encouraged to apply.

• Excellent full‑time benefits including comprehensive medical coverage, dental, and vision options.
• Life and disability insurance.
• 401(k) with company match.
• Paid vacation and holidays.

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.