Quality Assurance​/Training Coordinator

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• 401(k)
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state‑of‑the‑art facilities and the provision of management services and evidence‑based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary:

The Quality Assurance/Training Coordinator serves as the coordinator for reporting, compliance, and training initiatives that apply to the contracts. These initiatives include, but are not limited to, accreditation and licensing, customer and agency‑based audits and administrative and QA‑based reports and coordination/tracking of internal and external training. This position works with the State QA and Training Director to collect, research, analyze and report on program outcomes data to determine the effectiveness, quality and integrity of programs and identifies areas of improvement.

The position further assumes specific projects that focus on improving the practices of personnel to ensure compliant operations, adherence to company standards, and customer contract conditions.

• The Quality Assurance/Training Coordinator actively facilitates the implementation and compliance of accreditation and licensing standards.
• Actively engaged in internal and external regulatory compliance processes (ensuring preparedness for regulatory audits, contractual compliance). Conducts new hire orientation and required staff training.
• The Quality Assurance/Training Coordinator conducts audits of assessments and treatment services to ensure fidelity and adherence to time frames.
  • Drafts responses to variances from Audits.
  • Tracks and records staff productivity.
• Implements Quality Assurance Tools.
• The Quality Assurance/Training Coordinator adheres to the Continuous Quality Improvement Audit Schedule.
• Conducts clinical file reviews to ensure regulatory compliance.
• Provides training for programming staff in conjunction with the Continuum of Care Training Institute.
• Maintains database for all training information and records including training logs and tracking system for internal certification process. Provides training participants with appropriate certificates. Provides management with data regarding training delivery.
• Coordinates the scheduling of personnel when they need to attend GEO’s initial/ongoing training and pre‑service and annual training with the Maryland Department of Public Safety and Correctional Services. Maintains training records on personnel attendance. May complete necessary information to ensure the…