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Ombudsman Training & Quality Assurance Specialist

Job in Baltimore, Anne Arundel County, Maryland, 21276, USA
Listing for: State of Maryland
Apprenticeship/Internship position
Listed on 2026-07-31
Job specializations:
  • Quality Assurance - QA/QC
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below

The Maryland Department of Aging invites applicants for the Trainer and Quality Assurance Specialist role in Baltimore. You will develop and deliver onboarding and continuing education, monitor case documentation, and support continuous improvement across staff and volunteers to uphold resident advocacy and program standards.

This contract position emphasizes training content aligned with current laws and policies, performance quality dashboards, and field coaching.

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