Quality Systems ​/ Quality Assurance (Baltimore) Manager

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The Quality Systems / Quality Assurance (Baltimore) Manager oversees all documentation and platforms related to the Business Management System and Quality Assurance functions y are responsible for maintaining, updating and classifying written programs and supporting platforms that promote and ensure adherence to internal and external standards, food safety and compliance requirements.

• Works collaboratively with the Director of Quality Systems and Continuous Improvement and VP of Quality to develop, maintain, improve and organize the documentation related to the Business Management System (BMS) for the production sites, distribution centers (DC) and site (Baltimore) to ensure the organization’s compliance with standards, industry, customer, and regulatory requirements.
• Manages document control and updates the Baltimore, BMS/DC procedures, instructions, and forms on the Safety Chain (or Teams) platform (for NAB-Level) and communicate changes to team.
• Manages the update critical documentation in the company’s backup environment.
• Is a Business Unit (BU) super admin for Safety Chain online documentation platform and provide training on Safety Chain to the team.
• Contributes to the Business Management Review (BMR) process (BMR dashboards, BMR minutes and presentations as well as being the slide master during BMRs).
• Coordinates cloud-based TV content display system (create and manage content, set a calendar, etc.) ensuring that company-specific content is consistently and efficiently broadcasted.
• Conducts complete and detailed internal audits for Baltimore and the business unit (sites, distribution centers, external suppliers, etc.) based on objective evidence, such as the review of documentation/records, process observation and personnel interviews, and train others on the internal audit process.
• Coordinates the translation of procedures and other technical documents to French and/or English as needed.
• Provides support to Site Quality Managers and to Distribution Center Branch Managers during external audits, as needed, as well as for the implementation or maintenance of documentation related to various external certifications.
• Is back-up for the Laboratory Supervisor at Baltimore
• Provides general support to the quality team and performs other related duties as assigned.

Requis

• Very comfortable using online platforms for document control, training management, dashboarding platforms (such as Safety Chain, Alchemy, LEMS, Cognos BI, Bright Sign, etc.).
• Proficiency in Microsoft Office applications.
• Proficient in English
• Self-taught and eager to learn.
• Strong organizational/prioritization skills.
• Ability to effectively present information and respond to questions from internal/external shareholders.
• Ability to develop and maintain productive and positive relationships.
• Bachelor’s degree in Chemistry, Microbiology, Food Science, Biology, Nutrition or equivalent experience.
• A minimum of 5 years’ experience with quality systems, HACCP and prerequisite programs under GFSI (FSSC, BRC, etc.) and documentation control in the food industry.

Requis

• A minimum of 2 years’ experience with quality internal auditing process (an internal auditor certification from a recognized association is a plus).

Requis

• Great sense of initiative – someone that thrives with minimal direction
• Accuracy and attention to detail; logical and methodical approach to problem solving.

Requis

• Available for occasional off hour calls and support for emergencies.
• Available to travel up to 20% of the time (Mainly to Memphis and Hattiesburg Sites).

Lallemand est une société canadienne privée fondée à la fin du XIXe siècle, qui développe, produit et commercialise des micro-organism es pour divers marchés. Les bureaux administratifs de la société mère sont situés à Montréal, au Canada. Aujourd'hui, Lallemand emploie plus de 6 500 personnes travaillant dans plus de 45 pays sur 5 continents.

Cette unité d'affaires offre des levures et des ingrédients de qualité supérieure aux boulangers d'Amérique du Nord, d'Europe, du Moyen-Orient et d'Afrique. Elle possède également une importante expertise en agents de conditionnement de pâtes à base d'enzymes.

Dans toutes ces régions, les équipes de Lallemand collaborent étroitement dans le but de fournir des produits et services innovateurs, soutenues par un important réseau d'experts techniques.

Veuillez prendre note que des mesures d'adaptation seront prises à toutes les étapes du processus d'embauche. Les candidats doivent faire connaître leurs besoins à l'avance.