Quality Assurance Coordinator

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

The Quality Assurance Coordinator reports to the Laboratory Quality Assurance Manager or Quality Specialist and is responsible for supporting the overall quality assurance program by assisting in essential functions and tasks to ensure compliance with all relevant regulatory and company standards while ensuring traceable and defensible data.

• Provide technical and troubleshooting assistance and support to routine and non- routine testing issues
• Perform GLP audits (In-Process, Final report, Facility) as scheduled by the QA Manger or QA Specialist.
• Assist the Quality Assurance Manager/Specialist with audits, data evaluations and statistical reviews
• Ensure applicable data is collected and documented as required
• Assist in identifying non-conformances, performing root cause analysis and developing corrective actions
• Reviews and assists in the revision of SOPs in accordance with ISO 17025, NELAC, EPA methods and requirements
• Write technical and quality system reports
• Maintain Quality Management System documentation in Microbac's Intellect Software System or other software systems
• Other duties as assigned
• Ensures effective and current quality systems are in place and adhered to by all staff, resulting in the output of data that is of the highest quality, accurate and defensible
• Serves as the focal point for QA/QC and is responsible for the oversight and/or review of quality control data such as quality records, control charts, calibration records, documentation of corrective actions and other QA/QC data
• Leads, plans, organizes, and supports the activities and resources related to implementing and maintaining effective quality systems throughout the laboratory including but not limited to document control, CAPA, internal audits, control charts & trend analysis, approved suppliers and validation of methods, systems & instrumentation
• Has direct access to both local and the highest level of management and has sufficient authority, access to work areas, and organizational freedom to initiate corrective action, to recommend solutions to problems through designated channels and to assure that further work is stopped or controlled until proper resolution of a deficiency has occurred
• Coordinates efforts leading to the acquisition and maintenance of appropriate accreditations, licenses, and certificates relevant to the industries that are served by the laboratory
• Conducts internal audits
• Maintains Proficiency Testing Program
• Writes, reviews and revises SOPs and technical reports
• Ensures the laboratory is fully compliant with all relevant regulatory standards
• Serves as the laboratory contact for the Ethics and Data Integrity Program
• Prepares monthly reports both to local divisional management and to the corporate quality team summarizing quality activities at the laboratory
• May be asked to perform duties of a Technical Manager or Study Manager
• Hosts and responds to client audits, leads the process to ensure observations are addressed

• Bachelor's degree from a four-year accredited institution in a related field
• Minimum of 1 year of experience
• Ability to effectively prioritize work and manage time to meet deadlines and rush orders
• Computer literacy
• Ability to communicate effectively in both written and verbal formats
• Advanced proficiency with Microsoft Excel

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the…