Leasing Specialist

CSP is partnering with a premier developer in the Mid-Atlantic in their search for an experienced Leasing Specialist to support the successful lease-up and ongoing occupancy of their multifamily residential communities. This position serves as the primary point of contact for prospective residents and plays a key role in driving leasing performance while delivering a high standard of customer service.

• Execute all leasing activities to support lease-up goals and maximize occupancy
• Respond to prospect inquiries via phone, email, text, chat, and in-person interactions
• Conduct property tours, qualify prospects, and convert tours into executed leases
• Accurately process rental applications, including verification, approval, and documentation
• Prepare lease agreements, move-in packages, and coordinate resident move-ins
• Perform unit walk-throughs to ensure readiness for occupancy
• Maintain detailed and accurate records of traffic, leasing activity, and prospect follow-up
• Build and maintain relationships through community outreach, broker engagement, and leasing events
• Assist with market surveys, competitive analysis, and leasing performance reports
• Ensure compliance with Fair Housing laws, company policies, and lease requirements
• Maintain the appearance and condition of the leasing office, tour path, and model units
• Consistently meet or exceed individual and property leasing goals

• Minimum of three (3) years of residential leasing experience, preferably in high-rise or mid-rise communities
• Bachelor’s degree in a related field preferred
• Strong customer service, sales, and closing skills
• Excellent written and verbal communication abilities
• Proven ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office applications (Outlook, Word, Excel)
• Experience with property management software required;
  Yardi experience strongly preferred
• Working knowledge of Fair Housing regulations and leasing compliance standards
• Ability to work independently while collaborating effectively with onsite and corporate teams
• Demonstrated professionalism, sound judgment, and attention to detail
• Commitment to maintaining a professional appearance and organized work environment
• Adherence to safety protocols and established leasing procedures