UX Research & Design Specialist

Required Skills and Qualifications

• Hands-on experience conducting usability testing, interviews, and/pr contextual inquiry directly with end users.
• Comfortable assisting research sessions alongside a UX lead. Experience independently running research studies end-to-end (objective-setting, study design, execution, and synthesis) is a plus.
• Working knowledge of both qualitative discovery methods (usability testing, contextual inquiry) and quantitative data collection methods (surveys, analytics review, A/B testing, card sorting, tree testing, session observation). Demonstrated experience is a plus.
• Strong note-taking and data organization skills where they are able to capture and structure raw findings accurately for leadership synthesis and analysis.
• Reliable, detail‑oriented execution of research protocols with minimal need for independent research strategy or stakeholder presentation.
• Comfort operating with ambiguous, evolving requirements typical of mission/IC environments that is able to define research questions when none is handed to them is a plus.