Banquet Server; On-Call - Hilton Baltimore Inner Harbor

Job Title:

Banquet Server (On-Call) Job Number: HOT0

CCBO Work Locations

Hilton Baltimore, 401 W. Pratt Street, Baltimore, MD 21201

The iconic Hilton Baltimore Inner Harbor is seeking an on‑call Banquet Server to join our team. This 757‑room property is located next to Oriole Park at Camden Yards and is connected to the Baltimore Convention Center via skywalk. With over 120,000 square feet of event space, we are looking for a reliable, positive‑attitude candidate with prior banquet‑server experience and strong interpersonal skills.

Shifts may include AM, PM, weekend and holidays based on business needs.

$7.25 per hour.

• Medical Insurance Coverage – for you and your family
• Best‑in‑Class Paid Time Off (PTO)
• Mental health resources, including free counseling through our Employee Assistance Program
• Debt‑Free Education – access to a range of educational credentials, including college degrees and professional certifications
• 401(k) plan and company match to help you save for retirement
• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: employee stock purchase program (ESPP), offer to purchase shares at 15% discount
• Access to your pay via Daily Pay
• Paid Holidays, including your birthday!

* Available benefits may vary depending on property‑specific terms and conditions of employment.
** Available to full‑time positions only.

As a Banquet Server, you will deliver and serve food and beverage items to guests in a friendly, timely and efficient manner. You will help maintain service standards and profitability by performing the following tasks:

• Set banquet tables to meet function specifications.
• Deliver and serve food and beverages, including meals, condiments and accompaniments.
• Ensure menu knowledge.
• Remove china, glassware, silverware and other items from tables after service and deliver to the stewarding area.
• Ensure guest satisfaction throughout the meal service.
• Respond to guest requests in a friendly, timely and efficient manner.
• Assist fellow team members and other departments to maintain positive working relationships.
• Assist with side work including cleaning, stocking, folding silverware, etc.

We look for candidates who demonstrate our core values:

• Hospitality – passionate about delivering exceptional guest experiences.
• Integrity – do the right thing, all the time.
• Leadership – lead in our industry and communities.
• Teamwork – collaborative in all endeavors.
• Ownership – take responsibility for actions and decisions.
• Now – operate with urgency and discipline.

In addition, we value the following key attributes:

• Quality
• Productivity
• Customer Focus

Hilton is the leading global hospitality company, offering a range of lodging options from luxurious full‑service hotels and resorts to mid‑priced hotels and extended‑stay suites. Our vision “to fill the earth with the light and warmth of hospitality” brings together our teams to create remarkable experiences for guests worldwide.