Bartender

888 S Broadway, Baltimore, MD 21231, USA

Posted Monday, February 24, 2025 at 5:00 AM

Operate the functional areas of the restaurant bar. Will serve as the first impression and “face” of the restaurant to all guests. Will service restaurant and bar guests in a professional, timely and accurate manner.

• Greet, seat, and engage customers in a friendly and courteous manner
• Professionally serve hotel and transient restaurant guests, providing a warm and memorable experience.
• Suggestive selling of wine, cappuccinos, and other complementary menu items to guests.
• Mixes and serves alcoholic, non‑alcoholic, and coffee barista coffee drinks to guests according to hotel specifications, courteously and efficiently, adhering to Brand Standards.
• Check customer's identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Maintain high standards of cleanliness and professional service; keeping the entrance, bar, and restaurant areas clean and well organized.
• Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning. Some ware‑washing may be required.
• Open/close and stock liquor, bar, and coffee products.
• Maintain a “can do” and a “guests first” attitude at all times.
• Operate cash register and credit card terminal to collect proper payments.
• Knowledge and operation of the hotel P.O.S. computer system.
• Knowledge of basic restaurant terminology.
• Work as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations.
• Resolve guest complaints to the satisfaction of the guest; respond promptly to any guest request for service.
• Attend scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel management.
• Ensure adherence to procedures for hotel accounting, credit control, handling of financial transactions, security of monies, guest security and emergency procedures as established.
• Arrive at work in a timely fashion in accordance with the posted schedule.
• Abide by established uniform guidelines.

• Must be able to legally serve and pour alcohol in the State of Maryland
• Must be willing to work a variety of AM/PM, weekend and holiday shifts
• Requires strong command of the English language to include speaking, reading and writing. Bilingual a plus.
• Requires strong organizational skills.
• Must be able to multi‑task and work independently.
• Able to be on your feet/stand/move for long periods of time.
• Excellent people skills, listening and communication skills, and an energetic personality.
• Meet/exceed customer and team expectations; a true desire to satisfy the needs of others in a fast‑paced environment.
• Must possess basic computer skills.
• Ability to accurately complete departmental paperwork, such as daily or end‑of‑shift reports.
• Cash handling experience strongly desired.
• Able to lift, pull, or carry items weighing approximately 50 pounds.

Education/

Experience:

High School Diploma or Equivalent or more years Restaurant Experience

Certification:
Serv Safe and TIPS preferred, but not required

****** We offer the use of the "Dayforce Wallet" - This will make your Work Life better.

- " On Demand Pay" access your pay earlier than your pay day, plus other benefits.