Retail Sales Associate

$15.50 to $18.50 per hour with an easily achievable commission structure that pays you for every transaction you process! Our retail sales associates can earn up to 8% on transactions, which could average an additional $2.45 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business; most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  Employees are granted one week of paid vacation after completing six months of active, full‑time service. Optional additional weeks are granted at one year and two years thereafter, subject to state/local requirements.
• Sick/Personal:
  Eligible employees are granted 8 hours after six months of employment and 16 hours each anniversary thereafter (subject to state/local requirements).
• Employee discounts available from the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire store staff to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and much more.

The full‑time position offers an hourly wage plus commission based on productivity. Actual pay varies by location, qualifications, and experience.

• Greet and interact with all customers to develop rapport and recommend appropriate financial solutions.
• Perform non‑management open/close procedures.
• Keep the sales floor clean, stocked, and display merchandise.
• Perform sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handle all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answer incoming calls per company standards.
• Effectively communicate to customers the legal aspects of pawn and buy transactions.
• Communicate effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partner with all employees to create a positive and memorable customer experience.
• Successfully complete assigned training.
• Other related duties, as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Employees may be asked to assist a customer on the exterior of the building or retrieve products stored in exterior storage areas.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Should be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule, including weekends and holidays.
• Computer literate and able to operate POS systems and common office machines.

Bilingual applicants are…