Lead Expert

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world‑leading and pioneering technology with shoppers and owners.

• This is a full‑time role that includes benefits coverage, a competitive hourly rate, a one‑time clothing allowance, and a monthly bonus incentive plan.

• Delivering hands on demonstrations that include styling and relationship building with our customers, while achieving specified goals

• Embrace the Dyson Guest Experience model and consistently demonstrate these values to our guests

• Ability to demo all Dyson products with a primary focus on Personal Care

• Take an active role in leading beauty events by collaborating with management and organizing marketing and promotional campaigns

• Share in the day‑to‑day store activities and assist in other areas of the store if requested/necessary

• Maintain a clean and organized Demo Store

• Understand the Dyson brand and uphold its integrity

• Customer‑Centric:
  Passionate about delivering exceptional customer service

• Detail‑Oriented:
  Meticulous in managing store operations and inventory

• Proactive:
  Takes initiative to improve store performance and solve problems

• Adaptable:
  Flexible and thrives in a fast paced, always changing environment

• Team Player:
  Collaborative and supportive, fostering and positive team culture

• Fearless:
  Challenges the status quo and strives to be the best

• Minimum of 2 years of experience in a customer‑facing, retail setting required, with 1 year in a leadership role

• Experience working with or in a premium or luxury brand strongly preferred

• Flexible schedule with the ability to work weekends, some weekdays, holidays and as business dictates

• Bi‑lingual language proficiency is a plus

• Ability to understand the Dyson brand and uphold its integrity

• Ability to lift, push or pull up to 35 lbs

• Ability to stand on your feet for up to eight hours at a time

• HS Diploma or GED required

At Dyson, how we reward you is linked to our high‑performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

• 401K with up to a 4% match

• Company paid Life Insurance and AD&D

• Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
• Pre‑tax Commuter Benefits (applicable areas only)
• Generous Child Care Leave Program
• Wellness Program
• Employee Assistance Program
• Generous Dyson Product Discounts

Health benefits:

• Multi‑Level Healthcare Coverage Options
• Vision & Dental Coverage
• Company paid Short‑Term and Long‑Term Disability

D yson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.