Retail Associate - Customer Service
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-06-17
Listing for:
GOODWILL IND OF THE CHESAPEAKE INC
Full Time
position Listed on 2026-06-17
Job specializations:
-
Retail
Retail Associate/ Customer Service, Stocking, Retail Support, Cashier
Job Description & How to Apply Below
Retail Associate - Customer Service
Regular Full Time Service Workers Plaza, Baltimore, MD, US
5 days ago Requisition
Salary Range: $16.00 To $16.00 Hourly
Goodwill Industries of the Chesapeake is hiring a Retail Associate to support daily store operations, including customer service, donation intake, merchandise processing, and sales floor support. This is a hands‑on, team‑based role for someone who enjoys variety, staying active, and making a positive impact in their community.
What You’ll Do- Greet and assist customers and donors in a professional, friendly manner
- Help donors unload items, issue donation receipts, and maintain accurate records
- Support merchandise production by sorting, pricing, and tagging goods
- Stock and maintain organized sales floor and backroom areas
- Operate a cash register and POS system accurately
- Assist with daily opening, closing, and recovery tasks
- Support fundraising initiatives and uphold Goodwill’s mission
- Follow safety, cleanliness, and housekeeping standards
- Full Time hours
- Weekend availability (Saturday and Sunday) is required
- Ability to work flexible shifts, including evenings and holidays
- Reliable transportation required for each scheduled shift
- High school diploma or equivalent preferred
- Customer service, retail, or material handling experience preferred
- Ability to follow instructions and work with frequent interruptions
- Strong communication and teamwork skills
- Dependable, adaptable, and service-oriented
- Some locations may require forklift operation (certification provided if needed within 30 days of hire)
- Must be able to read clothing tags and labels in English
- Lift up to 50 lbs (frequent lifting up to 25 lbs)
- Stand, walk, bend, reach, and use hands throughout shift
- Medium physical demand work environment
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Why Work at Goodwill?Goodwill Industries of the Chesapeake offers competitive pay, growth opportunities, and the chance to support programs that strengthen our local community.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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