Lead Merchandise Stocker - Baltimore, MD
Listed on 2026-06-18
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Retail
Retail & Store Manager, Merchandising, Retail Associate/ Customer Service, Customer Service Rep
Lead Merchandise Stocker - Baltimore, MD
Position Summary:
Manage inventory, replenish stock, provide customer service, and perform full-service at high-volume national account stores.
- Learn and perform in-store service, manage inventory replenishment (ordering and stocking), generate weekly credits, and provide exceptional customer service within a defined territory inside high-volume national account stores.
- Cover service calls when regular service representatives are away or on vacation.
- Provide full service at 2‑3 stores per day. Full service includes:
- CLEANING:
Recovering the condition of the aisle since last service. - STRAIGHTENING STOCK:
Restocking messy bins or displays and resolving bin contamination. - STOCKING:
Packing out any freight in overhead and incoming freight from the previous week’s order. - CULLING:
Removing damaged/unsellable material and issuing credit electronically. - MERCHANDISING:
Maintaining signage and pricing to best practice; moving backers to affect perception. - ORDERING:
Replenishing inventory according to published guidelines. - CUSTOMER INTERACTION:
Building strong dependable relationships with store management and associates. - PROJECTS AND TASKS:
Merchandising projects and tasks will be assigned by the area manager.
- CLEANING:
- Complete tasks, projects and resets of Woodgrain products in stores.
- Valid driver’s license, proof of auto insurance, and own vehicle.
- Ability to lift/move up to 50 lbs; this position is very labor intensive.
- $850 per week plus a quarterly bonus dependent on profitability.
- Woodgrain covers 75% of medical, dental and vision insurance.
- 401(k) matching up to 3% of your base salary.
- 2 weeks paid time off and 9 paid holidays.
- Perks such as tuition reimbursement and large discounts on Woodgrain products.
- Health, Dental, and Vision Insurance.
- Health Savings Account (HSA).
- Flexible Spending Account (FSA).
- 401(k) with a Company Match.
- Group Term Life Insurance and AD&D.
- Employer-paid Long-Term & Short-Term Disability.
- Voluntary Supplemental Hospital and Accident Plans.
- Employee Assistance Program.
- Paid Time Off (PTO).
Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.
All legitimate Woodgrain job opportunities must be applied for through our official Applicant Tracking System at or through our partnership with Indeed using their "Apply with Indeed" feature. Woodgrain will never ask candidates for money to cover hiring costs. Woodgrain does not charge any fees for job applications or hiring procedures.
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