Merchandising Lead

What You'll Do

• Provide member service, acknowledging members and identifying member needs, and providing guidance and support regarding self‑service technology.
• Assist members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.
• Assist management with supervising associates in assigned area by assigning duties, communicating goals and feedback, and training associates on processes and procedures.
• Ensure member complaints and issues are resolved according to company guidelines and maintain compliance with company policies and procedures.
• Support the Open Door Policy, participate in recruiting, hiring, scheduling, promoting, coaching and evaluating associates.
• Receive and stock supplies and merchandise, organize and maintain the sales floor, and complete paperwork logs and other required documentation.
• Maintain facility safety by conducting safety sweeps, following forklift spotting and handling procedures, disposing hazardous materials, and correcting unsafe situations.
• Maintain sales floor and merchandise presentation per company policies, handle claims and returns, zone, stock, arrange and organize merchandise, set up displays, remove damaged goods, sign and price merchandise.
• Identify shrink and damages, secure fragile and high‑shrink merchandise.
• Monitor food and merchandise quality by ensuring product rotation, code dating, product recalls and sanitation standards are followed.
• Oversee picking and staging of club pick‑up orders throughout the day and ensure products are selected and staged per company policy.
• Develop, communicate and implement processes to meet business needs by collaborating with managers, coworkers, customers and other business partners, analyzing information, monitoring results, and identifying improvement opportunities.
• Promote compliance with company policies, procedures and standards of ethics and integrity, explain and demonstrate guiding principles, and implement action plans.
• Lead and participate in teams, using resources, information, tools, determining customer needs and business priorities, coordinating assignments, providing advice, feedback and support to ensure timelines and work quality.
• Model and assist others in adapting to change or new challenges.

• Must be 18 years of age or older.
• At least 6 months retail experience and at least 6 months customer service experience.

• Leadership experience supervising, including hiring, evaluating, mentoring, developing, and managing workload of others.

• Competitive pay plus performance‑based bonus awards.
• Medical, vision and dental coverage.
• 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO for vacation, sick leave, holidays; meet or exceed paid sick leave laws.
• Short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U education benefit program for full‑time and part‑time associates covering high school completion to bachelor’s degrees, English Language Learning, short‑form certificates; tuition and related fees fully paid.

The hourly wage range for this position is $22.00 to $30.00. Premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour, depending on schedule, facility, season, and specific work performed. Multiple premiums may apply if criteria are met.

6410 PETRIE WAY, BALTIMORE, MD 21237‑3034, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, abilities, ideas and opinions - while being inclusive of all people.