Boutique Retail Associate - PRN - Nights

Under minimal supervision, the Boutique Retail Associate serves as a store key holder, responsible for opening and closing procedures. The Associate performs inventory management duties, cashier duties, visual merchandising, and a variety of backhouse retail service duties. The Associate may assist in ordering supplies, small categories of standard products, and receiving new merchandise. Prepares deposits and a variety of reports as directed by the Boutique Manager.

Education Some college preferred; a combination of education and relevant job experience will be considered

Experience

At least 2 years’ retail experience, including inventory management

Skills

Knowledge of basic cash register, point of sale functions and computer programs (i.e. Excel)
Skill in written and oral communication

Strong computer skills with ability to generate reports

Excellent customer service and interpersonal skills

Ability to work as part of a team Excellent organizational skills and ability to multi-task Ability to train volunteers

Licensures, Certifications None applicable.

Principal Duties and Responsibilities Provides excellent customer service with special attention to clients with health challenges that affect their appearance and overall wellbeing. Works with Oncology Support Services as needed to address patient needs.

Accurately performs cashier functions, including ringing up sales, and transmitting charges. Reconciles daily receipts and prepares bank deposits.

Assist patients and clients with wig consultations and special orders based on wig selections. Schedules appointments for the salon services.

Assists the Boutique Manager with visual merchandising through creative displays and regular rotation of inventory. Ensures the sales floor is fully stocked and is appealing to customers.

Performs a variety of retail duties including answering the telephone, merchandise restocking, deliveries, and maintaining a neat and clean shop.

Assists management with loss prevention efforts and contacts Security as appropriate.

Assists in ordering supplies, placing stock re-orders and other merchandise as directed by the Manager.

Assists in receiving and marking new merchandise. Ensures the merchandise storage areas are neat and organized.

As a Key Holder, is responsible for opening/closing procedures and set up of store as requested. Assists in the supervision of volunteers and flexes schedule to business needs as requested.

Performs other related duties as assigned

Physical Requirements Able to lift up to 35 pounds

Ability to perform frequent lifting, stooping and stretching

Ability to walk and stand during much of the day Working Conditions Normal retail, salon, and stock room environment; healthcare facility environment

Conditions of Employment Annual completion of corporate competencies

All roles must demonstrate GBMC ValuesGBMC Values Value Description

RespectI will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacy

Listens and responds appropriately to others’ needs, feelings, and capabilities

ExcellenceI will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectations

Actively pursues learning and self-development

Pays attention to detail; follows through

AccountabilityI will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for others

Takes ownership of problems and does what is needed to solve them Appropriately plans and utilizes required resources for various job duties

Reports to work regularly and on time

TeamworkI will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the team Addresses and resolves conflict in a positive way Seeks out the ideas of others to reach the best solutions

Acknowledges and celebrates the contribution of others

Ethical BehaviorI will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgment

Respects…