Part Time - Outlet Customer Service Associate

Pay Range: $15.00 - $15.60 per hour
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit  .

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

For more information, visit  .

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

• Customer Service
• Provides SMART customer service at all times through the daily execution of Lowe's Outlets
• Seeks out customers to understand his/her needs and assists in locating, demonstrating,
  selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by
  taking them to areas of the store and walking them through projects when necessary
• Demonstrates sincere appreciation to customers

• Communicates information to customers regarding all stock, special order merchandise,
  feature benefits, application, and warranty information related to Lowe’s Outlet programs
• Provides prompt support to all checkout functions, call buttons, departmental pages, or
  requests for assistance.
• Writes customer contracts and invoices for equipment rental.
• Cross-functionally trains in other areas of the Outlet to help deliver the best customer service.
• Generates leads for Project Specialist Exterior (PSE) programs by actively engaging
  customers in their project needs
• In-stock
• Uses store systems to prioritize loads, print pricing labels, and to look up items or item
  numbers for price and inventory information
• Down stocks merchandise by looking for empty areas on shelves and replenishing supplies
• Prepares merchandise in department of responsibility based on customer
  requirements/specifications
• Clean and Safe Stores
• Monitors merchandise entering and leaving the store entrances and exits and assists
  customers or associates who trigger the alarm
• Detects common signs of shoplifting, theft, and other security risks, and promptly
  communicates them to management and/or Asset Protection
• Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to
  maintain cleanliness and organization of store and working areas
• Maintains a safe and secure work environment, which may include conducting daily safety
  reviews, noting hazards, keeping aisles clear, and securing doors and gates
• Adheres to all safety requirements relevant to one’s regular job duties: top stock safety,
  reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters,
  and safety devices
• Operates store equipment as needed depending on one specific role and department (e.g.,
  Zebra phone, telephone, paging system, iPhone, copiers, fax machines, computers, CCTV
  surveillance system, pallet jacks, electric lifts, compacter baler)
• In addition to the above…