Client Partner & Hunter- Travel & Hospitality Domain

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Retail, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

This pivotal role within our sales organization focuses on expanding ITC Infotech’s footprint in the Travel & Hospitality industry in US. The successful candidate will be responsible to own account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for driving profitable growth by identifying and securing new business opportunities within new and existing clients, and increasing revenue through strategic client partnerships.

The ideal candidate will possess deep industry knowledge, will have a background in solution-based selling and a consultative approach to client engagement.

• As a senior member within the Business Development team, you will spearhead strategic growth by forging and sustaining high‑impact client relationships, strengthening engagement across existing accounts, securing new logos, and expanding portfolios across diverse business groups.
• High focus on customer mapping, business value articulation, and deal support. Foster a culture of excellence, collaboration, and continuous learning to achieve team goals.
• Active involvement in proposal and SoW creation, ensuring collaboration across pre‑sales, SMEs, delivery, service lines, procurement, and legal. Ensure teams conduct quantitative analysis to recommend win‑pricing, including service line splits and competitive benchmarking, market analysis to identify trends, opportunities, and maintain a robust pipeline of strategic opportunities.
• Analyze client goals, pain points, and transformation agendas to create tailored customer maps. Identify opportunities for differentiated value delivery and influence client decision‑making.
• Serve as the primary point of contact for client escalations and strategic discussions.

• Deliver revenue and margin targets
• Drive cross‑sell and renewals
• Develop annual account plans
• Identify incremental growth opportunities
• Maintain CRM accuracy

• Maintain strong working relationships
• Escalate risks appropriately

• Ensure billing realization
• Maintain contract hygiene

• Understanding of client’s business model
• Awareness of industry‑specific KPIs relevant to account
• Ability to identify industry‑aligned whitespace
• Fluency in industry terminology

• 15+ years of progressive experience in IT professional services sales, demonstrating consistent growth and achievement.
• 5+ years of recent experience selling Digital Solutions, Cloud offerings, GenAI solutions, and large‑scale transformation projects and services to prospective clients in TTH industry.
• Domain expertise in the Travel & Hospitality industry, with an understanding of industry trends, challenges, and buying behaviours.
• Strong internal stakeholder management skills, including experience operating in a global onsite–offshore delivery model.
• Strong Hunting Background preferable in Travel & Hospitality Domain.
• Willingness to travel as needed to support client opportunities, relationship development, and business expansion.
• Experience supporting deal structuring and pricing, including performing business value analysis and negotiating pricing for proactive bids and proposals.

• Working‑to‑strong understanding of industry operations
• Awareness of relevant platforms and transformation…