Patient Conversion Specialist; Baltimore

Position: Patient Conversion Specialist (Baltimore)
Patient Conversion Specialist (Baltimore, MD)
React Dx – Full Time – Onsite

Schedule:

Monday–Friday

Shifts:

10:00–6:30
• 11:30–8:00

About the Role React Dx  is hiring a Patient Conversion Specialist for our Home Sleep Testing team. This role is ideal for someone with inside sales experience and strong customer service skills. You will speak with patients referred for home sleep testing and help guide them through scheduling and completing their test.

What You’ll DoMake outbound calls to patients referred for home sleep testing

Explain the testing process, equipment, and insurance in simple terms

Answer questions, overcome objections, and build patient trust

Close patients on moving forward with the home sleep test Collect any required upfront payments

Document all calls and updates in CRM software

Work with internal teams to ensure a smooth patient experience

What We’re Looking For High school diploma or equivalent

Inside sales or call center sales experience required

Strong customer service background

Comfortable talking with patients and educating them Ability to work independently and meet daily/weekly goals

Clear communicator with strong follow up skills

What We Offer Medical, dental, and vision insurance

Generous PTO and paid holidays
401(k) with employer match

Company paid life insurance

Employee assistance program

Fully Monday through Friday schedule

Company provided computer and equipment

Work with a nationally recognized leader in sleep services

Why Join React Dx?

Supportive and team oriented environment

Stable Monday through Friday schedule

Make a real impact on patient health

Opportunities for growth and training

Equal Opportunity & Compliance Statements STATEMENT OF POLICY:
Med Bridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

AFFIRMATIVE ACTION PLAN (AAP):
The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

REASONABLE ACCOMMODATION:
Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at  or TTY 711 (Relay).EMPLOYMENT ELIGIBILITY:
This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Requirements:

High school diploma or equivalent

Inside sales or call center sales experience required

Strong customer service background

Comfortable talking with patients and educating them Ability to work independently and meet daily/weekly goals

Clear communicator with strong follow up skills
#J-18808-Ljbffr