Named Account Executive, Enterprise: Non-Profit

Job Description

As a Strategic Account Executive specializing in selling into Strategic Non‑Profit organizations, you will play a critical role in establishing and nurturing strong relationships with these organizations. Your primary goal will be to understand their unique requirements, demonstrate the value of Salesforce products, and assist them in achieving their mission‑critical objectives.

You are the CEO of your business and you work strategically and methodically to quickly develop a deep understanding of your customer's business.

Join our dynamic team and help Non‑Profit organizations leverage Salesforce solutions to enhance their operations and better serve their constituents.

• Develop an in‑depth understanding of Salesforce products and solutions.
• Act as the primary point of contact, ensuring that client inquiries and concerns are addressed promptly.
• Stay informed about industry trends and competitive offerings.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Understand the challenges our customers are working to solve for and develop a strong point of view as to how we can partner to help.
• Develop and drive the overall long‑term strategy for the account, aligned to customer business objectives.
• Coordinate internal Salesforce resources to meet customer business needs.
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment.
• Share Salesforce value proposition for existing and/or new customers.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify and drive growth opportunities within existing accounts and work towards expanding Salesforce services.
• Address and resolve client issues in a timely and efficient manner.
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations.

Success will be measured by overall performance in expanding existing/new accounts, with a keen emphasis on driving true digital transformation, all while delivering an exceptional customer experience.

• Minimum of 7–10 years of full‑cycle SaaS closing experience.
• Outstanding communication and interpersonal skills.
• Willingness and ability to travel to client locations as required.
• Strong problem‑solving and negotiation abilities.
• Built global engagement across multiple lines of business and broadened product support within an organization.
• Experience collaborating with internal team members such as Solutions Engineers, Customer Success Managers, Product Managers, and Co‑Prime teammates.
• Financial acumen.
• Solid career longevity and track record of success.
• Understands what an account plan/mutual close plan is and how it leads to success.
• Solid business acumen around forecasting and customer management.
• Self‑motivated with a commitment to achieving and exceeding sales targets.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $123,200–$214,400 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role is $135,300–$235,850 per year.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This means that at Salesforce, we believe in equality for all. We believe we can lead the path to equality by creating a workplace that is inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. Know your rights: workplace discrimination is illegal.