Clinical Sleep Specialist - Baltimore, MD

Clinical Sleep Specialist

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Itamar is an innovative medical device technology company that focuses on the development and manufacturing of Home Sleep Apnea Tests to aid in the diagnosis of respiratory sleep disorders. Our core product is the WatchPAT® family, a revolutionary FDA-cleared portable home sleep apnea test device, that is based on proprietary signal and analysis. 80% of patients who have sleep apnea are undiagnosed.

We are committed to reach those undiagnosed patients and provide testing to promote wellness and enhance overall quality of life. WatchPAT® is commercially available within major markets including the U.S., Japan, and Europe, and is the leading home sleep apnea test in the US. ZOLL Itamar's corporate headquarters, research and development and manufacturing are located in Israel with U.S. headquarters based in Atlanta, GA.

Job Type: Remote

Job Summary:

Clinical Sleep Specialists support Sales and Customers through clinical activities, including delivering the clinical value proposition, and advancing customers across a brand belief continuum.

Essential Functions:

• Work in collaboration with your Region Sales Manager, Cardio Key Account Manager and VA/Gov't Account Manager to maximize coverage efficiency (pre and post-sale e.g. customer, training needs, needs, wants, wins/losses, etc...)
  Coordinate potential customer product evaluations and demonstrations with Itamar Region Sales Managers & CSS management.
• Responsible for pre-sales account support including lead generation via customer intelligence, social networking and other methods to store sales opportunities
• Act as the Client's Lead for account post sale implementation and execution inclusive of customer training and project management responsibilities.
• Is the clinical "subject matter expert" for the Facility/Health Care provider and staff.
• Establish professional working relationships with health care providers (GE, MLP, IM, Nurse), decision makers, support staff, and influencers within assigned customers, to support the use of the company's products - through developing and applying clinical and business expertise, and effective selling skills.
• Travel and meet with existing and potential clients (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Itamar Medical's products can help them to achieve their goals.
• Respond to customer needs and complaints with a sense of urgency regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, marketing, technical support) to develop optimal solutions.
• Assist in giving clinical presentations and provide support at trade shows, seminars and/or outside symposiums.
• Understand national, regional and territory sales objectives and quotas aligning with the Regional Sales Managers and overall company goals
• Stay abreast of current clinical and market trends in the sleep/cardio (competitive, product, and communicate new developments to Itamar® colleagues
• Submit all required reports on a timely basis.
• Regularly, timely and accurately maintain Salesforce as needed by Company
• Other duties as assigned by management.

Required/Preferred

Education and Experience:

• BA/BS Degree in Cardiovascular, Life Sciences, Biomedical Engineering, Exercise Physiology or Nursing Preferred
• Completion of an accredited program/degree in respiratory care preferred
• Minimum of 3 (three) years' work experience in medical device or related field;
  Sleep preferred.
• Hospital/clinic-based support preferred

Knowledge, Skills and Abilities:

• Successful proven track record with sales projects, assignments and providing clinical and relationship management support to physicians and staff.
• Excellent organization and…