Director, Infusion Sales – CarelonRx

Responsibilities

• Achieves sales effectiveness by meeting or surpassing business unit revenue, referral growth, admissions, margin, and profitability goals.
• Produces sales results, provides strategic and operational direction, and develops trusting relationships with physician offices, specialty referral sources, and customers.
• Manages and coaches a field-based sales team to leverage relationships, drive referrals, expand new accounts, and support growth within targeted specialty markets including neurology and immunology.
• Partners with key stakeholders on strategic planning, specialty growth initiatives, and implementation of operational process flows across infusion care settings.
• Communicates information regarding competitors, market dynamics, referral trends, and issues affecting the business to leadership and/or team.
• Develops and executes sales meetings, field coaching, ride‑alongs, and training initiatives to improve sales effectiveness and territory performance.
• Collaborates with peers and cross‑functional partners to continuously improve programs, sales execution, and customer experience.
• Travels extensively throughout assigned regions to provide in‑field leadership, coaching, and relationship management support.
• Hires, trains, coaches, counsels, and evaluates performance of direct reports.

• Requires a BA/BS and a minimum of 10 years of experience in the health insurance or related industry; or any combination of education and experience which would provide an equivalent background.
• Minimum of 5 years of healthcare sales experience within home infusion, specialty pharmacy, specialty biologics, or infusion services, with demonstrated success driving referral growth, admissions, and revenue performance preferred.
• Experience supporting neurology, immunology, IVIG, subcutaneous immunoglobulin (SCIG), biologics, blood products, enzyme replacement therapies, or other specialty infusion therapies preferred.
• Experience selling into physician offices, specialty practices, infusion providers, ambulatory infusion centers (AICs), or alternate infusion care settings, with strong knowledge of specialty referral pathways and provider engagement strategies preferred.
• Experience working for a manufacturer, specialty pharmacy, home infusion provider, or infusion services organization with responsibility for specialty market expansion, territory growth, and strategic account development preferred.
• Strong business acumen with the ability to analyze referral trends, admissions, revenue mix, margin performance, and competitive market activity to drive strategic sales decisions and operational improvements preferred.
• Excellent written, oral, presentation, interpersonal communication, and executive‑level relationship‑building skills, including the ability to influence stakeholders, lead cross‑functional collaboration, and drive business growth initiatives preferred.

• healthcare sales
• referral growth
• admissions
• revenue performance
• specialty market expansion
• territory growth
• strategic account development
• analyzing referral trends
• competitive market analysis
• operational improvements

• business acumen
• interpersonal communication
• presentation skills
• relationship‑building
• influencing stakeholders
• cross‑functional collaboration
• coaching
• training
• strategic planning
• team management

• BA/BS