Global Account Manager

Job Description

As a Global Key Account Manager, you'll interface for North America, Europe & Asia contacts within two of Amcor's Global Key Accounts with ~$42M in sales. This role provides tactical sales direction and communication strategies to defend existing business and gain new business. This individual will work with stakeholders and leadership to implement business and marketing plans for assigned account. This role is focused on share of wallet growth for the global key account.

• Ownership of global key account, connecting Amcor's values of safety, collaboration, accountability, results & out performance into all aspects of role.
• Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account.
• Manage account complexities to support customer requirements and anticipate future needs.
• Orchestrate and support key business negotiations, supporting Amcor's interests demonstrating an ability to influence decision and actions.
• Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win.
• Deliver sales goals including profitable year-over-year growth for assigned territory.

• Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations.
• Build collaborative relationships between Amcor and your account to include leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs.
• Build and leverage cross-functional relationships to support the share of wallet growth strategies as well as support the commercialization and onboarding process with other key areas (both internal and external).
• Ensure Amcor and the Key Account adhere to contractual commitments, including inventory management, and management of quality and service key performance indicators.
• Network externally to become familiar with key influencers and collaborators within the industry with a specific focus on co-packers, machine suppliers, OEMs, industry associations.

• Coordinates Sales Management, R&D, Marketing and Field Service in support of validation trials and customer trials.
• Manages accounts receivable as acceptable levels with assistance from the credit department.
• Work with Strategic Marketing to identify actions to meet strategic unmet customer needs.
• With leader support, collaborate cross-functionally on the implementation of defined strategy (technology, product management, commercial) for the market and targeted segments.

• Report and communicate current performance achievements in terms of sales and marketing contribution to the business unit for monthly management reporting.
• Drive forecast accuracy for improved business results.
• Recognizes competitive insights marketing strategies, pricing structures or product performance and communicates intelligence to stakeholders.
• Responsible for the management of Account Planning, Pipeline management, profitability improvements, and churn management in CRM tool.

• Proven track record of successful sales growth and profitability.
• Understands price and profitability.
• Complete ownership mentality of Global Key Account.
• Ability to operate in fast paced environment, prioritizing tasks and key deliverables.
• Solution focused mindset.
• Results oriented attitude.
• Proven project management skills, ability to delegate and drive meaningful results.
• Business and financial acumen which would translate toward but is not limited to being able to understand P&Ls and building customer proposals.
• Ability to work across various time zones and cultures, while upholding the expectation of 48 hour response timing.
• Ability to reduce complexity, cultivate relationships and clearly articulate customer proposals, needs and strategy to internal stakeholders.

• Bachelor's Degree.
• 5+ years relevant experience in technical, sales and general management, preferably within the packaging industry.
• Experience in working in a large scale business-to-business environment.
• Experience leading negotiations.
• Ability to travel domestically & internationally 60% of time.

• Our people are engaged and developing as part of a high-performing Amcor team.
• Our customers grow and prosper from Amcor's quality, service, and innovation.
• Our investors benefit from Amcor's consistent growth and superior returns.
• The environment is better off because of Amcor's leadership and products.

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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