Parts Advisor - Mercedes Benz Owings Mills

Job Description

Our high-volume automotive dealership Parts department is hiring a Parts Advisor/Parts Counterperson to join our team.

A Parts Advisor assists all customers, retail and wholesale, in selecting required parts in a friendly, professional, and efficient manner. The Advisor is responsible for achieving monthly sales and gross forecasts as well as seeking out and soliciting business.

• $40,000 - $60,000
• Full-time

• Great opportunities for career advancement
• Positive, success driven work environment
• Robust OEM support
• Health and financial benefits
• Training and mentoring programs
• Employee Purchase Program
• Mile One Support Fund
• Next Mile Scholarship Program
• Employee Assistance Program

• Assist customers and internal teams with parts-related questions in person, via email, and/or on the phone.
• Effectively communicate estimated parts shipment and arrival times, and provide support for technical parts questions.
• Accurately record parts transactions and data into the Dealer Management System.
• Prioritize and efficiently manage a high volume of work and meet deadlines.
• Maintain daily metric goals.
• Perform other duties as needed.

• 1–3 years of experience in the automotive industry preferred.
• Ability to work in a fast-paced environment.
• Strong written and verbal communication skills as well as organizational skills.
• Proficient with Microsoft Office Suite, Reynolds and Reynolds, Dealer Management System, and/or Point of Sales (POS) systems.

Mile One Autogroup is an equal opportunity employer and maintains a drug free work environment.