Health Care Sales Associate

Location: Riderwood Village by Erickson Senior Living

Join our team as a Health Care Sales Associate and play a key role in supporting our Continuing Care community! As a Health Care Sales Associate, you will serve as the primary point of contact in the Continuing Care Sales Office, handling customer inquiries and supporting the movement of the customer through the sales process to admission.

• Respond to customer inquiries (phone and walk-in), answering questions about the community, priority list, reservation process, and admissions process
• Determine customer needs, assist in appointments with the Health Care Sales Director, and conduct sales appointments and tours
• Manage all activities related to move‑ins, move‑outs, and transfers within Continuing Care (Skilled Nursing, Long Term Care, Assisted Living, and Memory Care)
• Coordinate details relevant to these processes with other community departments
• Verify financial information for official documentation and assist customers in the application process
• Coordinate with General Services staff on room refurbishing, room keys, and work order process
• Execute apartment releases and move‑in advice forms for all residents and notify departments of vacated units
• Oversee daily census distribution process
• Serve as a representative for Continuing Care Sales when interfacing with hospital staff, physicians, and other professional referral sources

• Minimum of 1 year of Health Care Sales or Senior Living Sales experience
• Minimum of 1 year of administrative office experience; health care or senior living sales experience preferred
• Strong organizational skills and attention to detail

Compensation: $29 - $33 per hour, commensurate with experience

• Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
• PTO plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
• 401(k) for all team members 18 and over with a company 3% match
• Onsite medical centers providing wellness visits and sick care for all team members over 18 years of age
• 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices
• Growth opportunities – grow with the company as we open new communities and expand on our existing ones
• Education assistance, certification reimbursement and access to over 6,000 courses through our online learning library

These regulations take precedence over the requirements outlined in the job description, and specific state regulations and requirements may be applicable.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.