Sales Associate

Job Overview

As a Sales Associate, you will be the first face of the brand for growing families. You’ll greet new parents and grandparents, introduce them to our baby essentials, and support them through all the moments of their parenting journey.

• Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits.
• Confidently and proactively resolve issues for customers while balancing a busy retail environment.
• Meet customer needs by assisting with omnichannel options to ensure a positive shopping experience.
• Execute and expedite point‑of‑sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

• Positive and solutions‑oriented mindset.
• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• Ability to manage multiple tasks at once.
• Physical capability to lift 40 pounds and perform frequent bending, stooping, reaching, pushing, and pulling.
• Comfortable standing or walking for extended periods; ability to climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Schedule flexibility to fit life, mental health benefits, and a 30% discount on our brands. Referral bonuses and additional perks are available. The Advance You Program helps earn a GED or bachelor’s degree tuition‑free or learn English as a second language. Compensation ranges from $15.00 to $17.00 per hour based on experience and location.

Carter’s is an Equal Opportunity and affirmative action employer (Minority/Female/Disability/Veteran). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law. Carter’s does not use AI to make any decisions in our hiring process.