Lead Client Solutions Executive III – Government

• As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities.
• Manage SLED accounts in Maryland.
• Maintain and retain current Mobility business.
• Win new Mobility business in no/low share accounts.
• Create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.
• Identify sales opportunity solutions with the aid of support resources.
• Build/maintain network of colleagues/customers to share information and obtain prospects.
• Support resolution of customer disputes and accounts receivable discrepancies (i.e. billing/installation/customer issues).
• Establish/maintain productive long-term client relationships.
• Present products, services and migrations that can benefit customer needs.
• Demonstrate broad and strong working knowledge of the organization’s entire product/service line.
• Partner with clients to understand business needs, issues, strategies, priorities to deliver valuable solutions.
• Develop responses to Request for Proposals.
• Identify key trends and customer needs, leveraging industry knowledge/applications, utilizing consultative skills to close sales for assigned accounts in accordance with company policy, procedures and culture.

• Typically requires a bachelor’s degree.
• Typically requires 5-8 years direct work experience preferably Public Sector.
• Proven experience in sales, preferably within the telecommunications or technology industry.
• Strong understanding of First Net products, technology, applications, and solutions.

Demonstrates expertise in direct sales and account management within the telecommunications sector, with a strong focus on building long-term client relationships and delivering tailored solutions. Proficient in identifying sales opportunities and leveraging industry knowledge to meet customer needs effectively.

• Direct Sales Experience
• Account Management
• First Net Products Knowledge
• Public Sector Sales
• Consultative Selling Skills

• Sales Strategy
• Account Planning
• Customer Relationship Management
• Proposal Development
• Solution Selling

• Interpersonal Communication
• Problem Resolution
• Networking

• Public Sector
• Mobility Business
• Customer Needs Analysis
• Sales Opportunity Identification
• Billing Discrepancy Resolution

• ATT Products
• Telecommunications Solutions