Business Development Manager

Internet Testing Systems (ITS) is seeking a
Business Development Manager
to join our team. N/A

ITS is a well-established technology company that partners with organizations to build, deliver, and manage online assessment and certification programs. We partner with organizations across healthcare, professional certification, education, and workforce development to deliver programs with a wide range of purposes and stakes. From classroom and practice testing to continuous certification and high-stakes licensure exams, we provide the technology, expertise, and operational support needed to create secure, scalable, and impactful assessment experiences.

At ITS, we foster a culture of collaboration and teamwork, ensuring job satisfaction and personal success for each member of our team. Our unique environment offers unparalleled opportunities for skill enhancement and knowledge expansion. We believe in the joy of work, advocating for a fun and engaging workplace that prioritizes employee well-being and professional development over burnout. This commitment to nurturing and celebrating talent helps create a vibrant community of technology professionals dedicated to shaping the future of digital assessment.

The
Business Development Manager
plays a key role in driving new business growth by identifying, developing, and closing new business opportunities across ITS’s diverse market segments and product portfolio. This is a hands-on, individual-contributor role with no direct reports. It requires both strategic thinking and day-to-day execution across the full sales cycle, offering the opportunity to directly impact ITS’s growth and how we continue to build and evolve our business development approach.

The role operates within a lean commercial team and is supported by an existing pipeline, marketing-generated leads, and internal subject-matter experts, while requiring independent ownership of opportunities from initial outreach through close.

The ideal candidate will represent ITS with credibility and professionalism, quickly develop fluency in our products and services, and engage prospective customers in thoughtful, consultative conversations. They must be able to communicate clearly with technical and non-technical audiences, assess where ITS can realistically add value, and exercise sound judgment in qualifying and prioritizing opportunities. Success in this role requires someone who can manage a broad set of responsibilities, prioritize independently, and consistently drive opportunities forward.

Because the role is not limited to a single vertical or product line, the successful candidate must also be comfortable learning and selling across a varied portfolio.

The Successful Business Development Manager will:

• Represent ITS at key industry events, conferences, webinars, and other thought-leadership opportunities by engaging with industry leaders, presenting ITS perspectives, and building meaningful relationships with potential customers.
• Incorporate security best practices into daily work, ensuring that data protection and risk mitigation are considered at every stage of a project or task.
• Generate and qualify new sales leads for ITS’s core products through cold outreach, networking, events, marketing-generated leads, and targeted account research.
• Own and manage the entire sales cycle, from lead generation through opportunity close, while effectively tracking and reporting progress using Microsoft Dynamics CRM.
• Monitor industry trends, the competitive landscape, and emerging technologies to identify new avenues for business growth.
• Conduct needs assessments to understand customers’ challenges and objectives, propose tailored solutions, and prioritize opportunities based on alignment with ITS’s capabilities.
• Develop a strong working understanding of ITS solutions to lead early-stage discussions and demonstrations, address common customer questions independently, and engage subject-matter experts when appropriate.
• Prepare and deliver compelling sales presentations, product demonstrations, webinars, and conference-style presentations that clearly communicate the value of ITS software and services.
• Lead proposal…