Commercial Lines Account Manager

Commercial Lines Account Manager

An award winning independent family-owned insurance agency with deep roots in the Greater Baltimore Area is seeking a skilled Commercial Lines Account Manager to join its growing commercial team. This role is ideal for a strong relationship manager with advanced attention to detail. You will manage a generalist book along with the support of a processing team to service tailored coverage solutions in a client-focused collaborative environment.

Key Responsibilities:

• Manage mixed book of commercial accounts
• Client facing advisory
• Risk Evaluation
• Collaborate with producers on customized solutions and marketing
• Assistance with quoting, renews, and presentations
• Partner with processing team
• Handle escalated client inquiries, troubleshoot and resolve issues
• Account retention

Why Join This Agency:

• Over 100 years as a family run brokerage
• Strong employee tenure over 15 & 20 years
• Hybrid 3 days in-office after orientation
• Expedited growth opportunities as regional footprint expands
• Won 2026 Baltimore Area Award

Qualifications:

• Experience managing commercial book
• Familiarity with AMS
  360 systems preferred
• Strong organizational and communication skills
• Ability to work independently and collaboratively in a hybrid setting

This role is ideal for someone who thrives in a fast-paced environment and is eager to grow within the insurance industry.