Associate Manager, Enrollment

About Parexel

Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere.

We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart.

We are seeking an Associate Manager, Enrollment (Patient Recruitment & Enrollment Manager) to join our team. This role is responsible for overseeing Enrollment Services within our Early Phase Clinical Unit (EPCU), ensuring clinical research studies are enrolled on time, within budget, and in compliance with sponsor protocols, Good Clinical Practice (GCP), and applicable regulations.

The Associate Manager, Enrollment will lead teams responsible for patient recruitment, screening, and marketing initiatives that support enrollment goals across a portfolio of clinical studies. Working closely with Clinical Operations, Business Development, Medical, Project Management, and other key stakeholders, you will help develop and execute recruitment strategies that accelerate study delivery while maintaining a positive participant experience.

This is an excellent opportunity for a candidate with a combination of recruitment, patient enrollment, and marketing experience, ideally within a Clinical Research Organization (CRO) or clinical healthcare environment, who is passionate about connecting patients with clinical research opportunities.

Please note, this role is 100% on-site at our Baltimore, MD unit (no remote work).

• Lead and develop recruitment, screening, and marketing teams to deliver high-quality enrollment services for clinical research studies.
• Oversee study recruitment performance, screening metrics, and enrollment progress to ensure timelines and business objectives are achieved.
• Develop and execute innovative patient recruitment, marketing, and community outreach strategies to support clinical study enrollment.
• Partner with cross-functional teams including Clinical Operations, Medical, Project Management, Business Development, and Quality to support study execution and enrollment goals.
• Review study feasibility and provide recommendations on inclusion and exclusion criteria to improve recruitment efficiency and participant access.
• Represent Parexel at client meetings, feasibility discussions, and industry events, presenting enrollment capabilities and patient recruitment strategies.
• Manage staff performance, development, and resource allocation while fostering a collaborative, results-oriented culture.
• Support continuous improvement initiatives, process optimization, and operational excellence across enrollment functions.
• Contribute to the development, review, implementation, and training of Standard Operating Procedures (SOPs).
• Ensure all activities are conducted in compliance with sponsor requirements, GCP, SOPs, and applicable regulatory standards.

You’ll thrive in this role if you bring:

• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Experience in patient recruitment, enrollment, marketing, or participant engagement activities.
• The ability to manage multiple priorities and drive results in a fast-paced environment.
• Excellent interpersonal, communication, and stakeholder management skills.
• A proactive, solutions-oriented mindset with strong attention to detail.
• Experience collaborating across departments and building effective partnerships.
• Proficiency with Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.

• Bachelor's degree in Life Sciences, Healthcare, Marketing, Business, or a related discipline, or equivalent combination of education and experience.
• 2+ years of experience within clinical research, pharmaceutical development, healthcare, patient recruitment, enrollment operations, or a related field.
• Experience leading or coordinating teams, projects, or operational initiatives.
• Demonstrated experience supporting recruitment, marketing,…