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Event Security | Part-Time | CFG Bank Arena

Job in Baltimore, Anne Arundel County, Maryland, 21201, USA
Listing for: AEG Presents
Part Time position
Listed on 2026-06-02
Job specializations:
  • Security
    Event Staff/ Venue Crew, Security Guard
Job Description & How to Apply Below
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

A member of the Event Security Team reports directly to the Security Manager. The position is to assure the well-being and safety of employees, tenants, and patrons at the CFG Bank Arena. The Event Security team is a vital component of the Arena in assuring safety and a positive guest service experience - a positive attitude and a positive appearance are essential.

This role pays an hourly rate of $22.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until June 19, 2026.

Responsibilities
  • Provide exceptional customer service to all guests.
  • Possess a positive attitude and facilitate teamwork and respect among co-workers.
  • Welcome guests, provide directions, and answer any questions that may arise.
  • Monitor, patrol, secure areas of the arena and check/monitor credentials.
  • Provide assistance to guests with special needs or wheelchair access.
  • Resolve guest complaints quickly and exceed the guests' expectations.
  • Enforce building policies and event procedures.
  • Maintain order and ensure crowd safety.
  • Assist and direct guests in a variety of situations including emergencies.
  • Perform wanding of patrons and monitor entry of patrons through metal detectors.
  • Communicate efficiently and clearly with co-workers/supervisors.
  • Follow all incident procedure protocols and documentation when necessary.
  • Other duties as assigned.
Qualifications
  • Active State of Maryland Security Guard Certification (commonly referred to as a Maryland Guard Card). This certification must be maintained in active status for the entire duration of employment.
  • Previous experience as Event Securiity preferred.
  • Must possess the ability to perform all essential duties and responsibilities in a satisfactory manner.
  • Work flexible shifts, including mornings, nights, overnights, weekends, and holidays depending on event schedule.
  • Ability to follow oral and written instructions and communicate effectively with others in both oral and written form.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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