Part Time Concierge Security

Job Details

Location:

Baltimore Market - Baltimore, MD 21231. Salary Range: $16.00 - $18.00 Hourly.

Position Objective:
As a Property Management Security Guard, this individual will be responsible for overseeing the safety and security of the property and residents. The guard will address noise complaints, monitor entrances/exits, accept packages, and complete other assigned tasks. The guard will be required to provide detailed shift notes and incident reports.

• Greet all residents, guests and vendors entering the building; manage the property guest list
• Create detailed shift notes and incident reports for client
• Answer phone and provide access for authorized personnel
• Monitor CCTV screens and remain vigilant at all times
• Accept packages and handle per client requirements
• Engage law enforcement as required and document accordingly
• Other duties as assigned

• Ability to act decisively in high-pressure situations
• Provide outstanding customer service at all times in all interactions
• Maintain excellent client relationship; ensure client expectations are met or exceeded at all times
• Ensure Market Manager and Executive Team member are included on all client communications
• Able to stand and/or walk up to 12-hours per shift
• Available to travel up to 25%

• High school diploma
• Minimum of five (5) years of relevant work experience
• Thorough knowledge of emergency response procedures and security protocols
• Ability to pass criminal background check
• Ability to obtain state guard card (if required)
• Military experience strongly preferred