Security Officer

Position Title: Security Officer 1

Accountable To: Special Police Officer Chief

Classification: Non-Exempt W-2, Hourly – Part-Time

Work Schedule: 96 hours of weekly coverage across four officers; each typically works ~24 hours per week. Standard shifts: 10:00 AM – 7:00 PM or 11:00 PM – 8:00 AM.

Compensation Range: $16.00 to $18.30 per hour.

Benefits: Eligible for standard W‑2 employee benefits as detailed in the company benefits package.

Anticipated Travel: Regular, local travel required to patrol multiple office and residential locations.

The Security Officer (SPO) 1 is responsible for maintaining a safe, secure, and orderly environment across assigned facilities, conducting routine patrols, responding to emergencies, enforcing protocols, and ensuring compliance with Maryland state regulations. The SPO also serves as the Safety Officer, overseeing safety processes, inspections, emergency preparedness, and documentation.

• Patrol facilities, grounds, and common areas regularly.
• Maintain visible presence to deter unauthorized activity and identify safety hazards.
• Respond to daytime disturbances or support needs.
• Complete detailed daily activity and patrol logs.
• Complete full documentation for each shift.

• Respond promptly and professionally to emergencies or on-site crises.
• Utilize de‑escalation strategies and trauma‑informed practices.
• Request EMS, clinical teams, or law enforcement support when appropriate.
• Complete accurate and timely incident reports.

• Monitor entrances and exits and enforce visitor protocols.
• Support enforcement of rules regarding curfews, contraband, and loitering.
• Assist staff during behavioral episodes or high‑risk procedures.
• Escort residents, visitors, or staff when needed for safety.

• Maintain compliance with Maryland State Police regulations and agency policies.
• Ensure Security Officer and CPR/First Aid certifications remain current.
• Report regularly to site supervisors and the SPO Chief.
• Participate in required staff meetings and training.

• All shift reports must be entered into Redline Software or emailed directly to hr by the end of the shift.

• Maintain the Safety Binder including policies, schedules, forms, and completed documentation.
• Facilitate annual external inspections, obtain reports, and document findings and improvements.
• Complete quarterly self‑inspections and present reports to appropriate leadership teams.
• Track all inspection reports, recommendations, corrective actions, and related meeting minutes.

• Conduct and/or coordinate all required emergency drills.
• Ensure drills are performed safely and without unnecessary disruption.
• Complete Emergency Drill Reporting Forms.
• Provide staff education following drills and implement leadership‑recommended improvements.
• Maintain drill records for each site in the Safety Binder.

• Provide emergency shift coverage during call‑outs or critical incidents.
• Assist during community events, site inspections, and compliance reviews.
• Collaborate with external first responders during crises or investigations.
• Participate in crisis debriefings, safety reviews, and improvement planning.
• Support special projects, audits, and accreditation visits as assigned.

• Extended periods of walking or standing.
• Occasional physical restraint, lifting, or redirection during emergencies.
• Work in varied indoor/outdoor conditions and weather.

• Operates within residential and clinical care environments.
• May involve high‑stress situations involving behavioral health crises.
• Requires calm, professional demeanor and sound judgment at all times.

• Familiarity with Maryland Special Police authority and procedures.
• Strong written communication and incident documentation ability.
• Experience in emergency response, crisis de‑escalation, and behavioral support.
• Training in trauma‑informed practices (CPI, TCI, or…