Commercial Security Service Technician

Overview

Our customer is looking to add a commercial service technician with strong fire experience to their team as they continue to grow the footprint in MD. The technician will receive their service call schedule a week in advance and typically sees an average of 4 tickets per day. Calls range in time, some could be an hour, some could last a day or two.

The technician will be given the use of a company vehicle. They need to have experience troubleshooting and solving problems on a variety of security equipment.

Strat works with equipment such as , DMP, DSC (832, 1832, Alexor Panel, Impassa, Neo, Qolsys Panel, Bosch Keypad (B930), Honeywell, Concord, Vista and any others is a plus. Also experience with motion sensors, door locks, glass break, smoke detectors, carbon monoxide. In addition, if they have fire experience that would be great, not necessary, they can be trained on these panels.

Silent Knight (6808, 6820), Potter AFC (1000, 100, IPA 60, IPA 100, IPA 4000V).

Knowledge of how these systems work, how they are set up, and knowledge of  and other systems will provide exactly what Strat Security needs.

• Troubleshoot and problem-solve a variety of security equipment and fire alarm systems.
• Respond to service calls and manage schedules (average ~4 tickets per day).
• Utilize a company vehicle for service appointments.
• Install, configure, and maintain systems including , DMP, DSC panels and related devices.
• Work with motion sensors, door locks, glass break, smoke detectors, and carbon monoxide detectors.
• Understand and apply knowledge of how these systems operate, how they are set up, and integration with  and other platforms.

• Experience with CCTV, Access control, Security, Cabling, Cable, Alarm systems, Honeywell, , DMP, DSC, Low voltage, Cat5, Cat6, Electrical, Alarms, fire alarm system, Fire alarm, Alarm installation, Security system.
• Customer service orientation; technical service, troubleshooting; SLA and ticketing system experience.
• Top skills: CCTV, Access control, Security, Cabling, Cable, Alarm systems, Honeywell, , DMP, DSC, Low voltage, Cat5, Cat6, Electrical, Alarms, fire alarm system.
• Additional skills and qualifications:
  Fire Experience (top skill);
  Low Volt Cable Experience; experience in new construction and occupied commercial buildings; ability to manage a work schedule efficiently; customer support.
• Experience Level: Intermediate
• Job Type &
  
  Location:
  
  Contract to Hire, Baltimore, MD (onsite).

• Pay range: $25.00 - $40.00/hr.
• Eligibility requirements apply to some benefits and may depend on job classification and length of employment; benefits subject to change and plan terms.
• Benefits may include:
  Medical, dental & vision;
  Critical Illness, Accident, Hospital; 401(k) with pre-tax and Roth options;
  Life Insurance;
  Short/long-term disability;
  Health Spending Account;
  Transportation benefits;
  Employee Assistance Program;
  Time Off (PTO/Vacation/Sick Leave).
• Workplace Type:
  Fully onsite in Baltimore, MD.
• Final date to receive applications:
  This position is anticipated to close on Feb 16, 2026.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services:
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.