Assistant Service Manager - ICON

ICON Residences at The Rotunda located in Baltimore, Maryland, is in need of an experienced Assistant Maintenance Supervisor to join our service team. In this role, you will support the Service Manager in overseeing the property's daily maintenance operations. Key responsibilities include assisting with staff mentoring, scheduling contractors, managing work orders, and addressing resident concerns. Previous supervisor experience preferred.

Location: Baltimore, MD

Hourly Rate: $28/h

Schedule: Monday–Friday, 8am - 4:30pm

On-Call: Rotating after-hours, weekends, and holidays

This is a great opportunity for a skilled maintenance professional who enjoys hands‑on work and mentoring others in a fast‑paced residential environment.

• Competitive pay: $28/hour based on skillset
• Bonus potential
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid Time Off (PTO) and sick leave
• Rental discount for eligible full‑time associates at WPM-managed properties
• Phone allowance
• A collaborative, supportive team culture

• Perform general maintenance duties, including:
  • HVAC:
    Troubleshoot, repair, and maintain heating and cooling systems
  • Electrical:
    Install lamps, ballasts, repair switches, outlets, and fixtures
  • Plumbing:
    Clear backups, repair/replace toilets and faucets, install disposals
  • Carpentry:
    Replace doors, shelves, siding, and other wood components
  • General:
    Replace broken glass, tiles, carpet, screens, appliances, and locks
• Prepare apartments for move‑ins and assist with move‑out inspections
• Maintain a clean, safe, and organized maintenance shop
• Perform seasonal outdoor tasks such as grounds policing and snow removal
• Participate in the rotating on-call schedule
• Complete painting and drywall repairs as needed
• Provide mentorship to junior maintenance staff and assist with training
• Support the Service Manager with administrative and operational duties

• 3–5 years of residential or property maintenance experience
• HVAC certification is required
• Strong skills in plumbing, electrical, and carpentry
• High school diploma or equivalent
• Valid driver’s license and reliable vehicle required
• Ability to work from ladders or lifts up to 85 feet
• Availability for emergency on-call shifts

Join a company that values your skills, supports your growth, and takes pride in providing quality living environments for our residents.

Apply now to become part of the WPM team at ICON Residences at The Rotunda!