Installation Technician

Position: Installation Technician I
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The Installation Technician I supports the setup, maintenance, and repair of Nexity parking technology equipment at customer sites across the U.S. This is a hands-on, entry-level technician role focused on learning installations, troubleshooting basic issues, and assisting senior technicians with larger projects.

Job Details Compensation:
Towne is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The annual base pay range for this position is $52,000 - $$65,000.

Additional Compensation:
Employees may be eligible to receive annual incentive bonuses depending on their job classification and the policy guidelines.

Benefits:
Employees are eligible to enroll in medical, dental, and vision insurance, accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits. Employees are provided company-paid basic life and AD&D insurance as well as short-term and long-term disability. Employees are also able to enroll in the company's 401k retirement savings plan.

Paid Time Off:
Employees accrue 0.0654 hours of PTO per hour worked up to a maximum of 136 hours per calendar year. Employees receive 6 paid holidays throughout the calendar year and employees accrue up to a maximum of 4 paid floating holidays per calendar year.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

SUMMARY

The Installation Technician I supports the setup, maintenance, and repair of Nexity parking technology equipment at customer sites across the U.S. This is a hands-on, entry-level technician role focused on learning installations, troubleshooting basic issues, and assisting senior technicians with larger projects.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s)

Assist with installing Nexity parking technology equipment including sensors, lights, gates, signs, cabling, and related hardware at customer locations.

Perform basic troubleshooting, repairs, and preventative maintenance to ensure equipment is functioning properly.

Support senior technicians with system upgrades, new site launches, and larger installation projects.

Use mobile apps, tablets, and internal systems to activate devices, complete testing, and document completed work.

Read and follow installation instructions, wiring diagrams, and project plans to complete work accurately and safely.

Maintain tools, materials, and job sites while following company safety and quality standards.

Communicate professionally with internal teams, vendors, and customers regarding project updates, service needs, and scheduling.

QUALIFICATIONS

Education:

* High school diploma or GED required

* Trade school, associate degree, or technical certifications preferred

Work Experience:

* 1-2 years of experience in installation, maintenance, construction, electrical, or technical support preferred

Knowledge &

Skills:

* Basic mechanical and technical aptitude

* Strong problem-solving skills

* Reliable and detail-oriented

* Able to work independently and as part of a team

* Good communication skills

SCOPE

Authority to Act:

☒ Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility:

☒ The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable…