Systems Specialist I, BMS

Service Technician

Join our field services team as a Service Technician and play a key role in keeping customer operations safe, reliable, and efficient. You'll work hands-on with advanced systems, solve real-world technical challenges, and build lasting customer relationships. What will you do? Install, commission, and maintain customer systems according to established procedures and safety standards. Perform onsite troubleshooting, repairs, and preventive maintenance to maximize system performance.

Create accurate technical documentation and service reports that support quality and compliance. Engage with customers to understand their needs and identify opportunities for additional support.

What are the key skills we are looking for? Active listening—developing level; understanding customer concerns and translating them into actionable service responses. Customer support—foundational level; delivering responsive service that builds trust and satisfaction. Maintenance and repair—developing level; executing routine and corrective maintenance to ensure system reliability. Problem solving—developing level; diagnosing technical issues and implementing effective solutions onsite. Safety standards—developing level; adhering to protocols that protect you, customers, and equipment.

Technical documentation—developing level; recording service activities accurately for compliance and continuity. Time management—developing level; prioritizing tasks to meet service commitments efficiently.

What qualifications will make you successful? Customer-focused approach with strong interpersonal skills and professionalism in the field. Resilience and flexibility to adapt to changing conditions and solve problems independently. Attention to detail that ensures every task meets quality and safety expectations. Eagerness to develop technical expertise and grow within a dynamic services environment.

What's in it for me? Comprehensive technical training and ongoing development opportunities. Variety and challenge working across different customer sites and technologies. Career advancement potential within a global services organization. Collaborative team environment committed to safety, excellence, and your success.

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work. Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits—it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 54,400 - USD 81,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you. Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year. Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera. Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an…