Ulman Resident Assistant

About the House Resident Assistant Role

As the Resident Assistant at Ulman House, you will act as an on‑site presence for guests, provide a listening ear and guidance, help maintain a safe and welcoming home environment, and coordinate community‑building activities.

• Serve as a warm, approachable presence for guests navigating cancer treatment and related stressors.
• Maintain regular, predictable “office hours” for guest questions, informal check‑ins, and basic support (e.g. listening, peer connection).
• Identify and communicate psychosocial or logistical guest needs to Ulman staff for follow‑up.
• Assist guests in accessing programs, services, and community resources.
• Facilitate programs or community activities for guests (examples: shared meal, wellness session, creative night, community walk, movie night).
• Support new guest check‑ins as needed.

• Conduct nightly walkthroughs: secure doors/weeks, tidy common spaces, check for maintenance issues.
• Serve as on‑call contact overnight, available by phone and in‑person within 30 minutes if needed; see on‑call addendum in the full job description to learn more about on‑call policies.
• Document and communicate guest or facility issues to staff promptly.
• Manage annual on‑call schedule for Ulman staff.
• Oversee trash/recycling schedule when staff are off‑site.

• Uphold and model Ulman House policies and community standards.
• Respond appropriately to emergencies or conflicts using Ulman Foundation emergency protocols; escalated to Ulman staff as needed.

Other activities as assigned.

• Must be at least 21 years old.
• Current or incoming medical student, nursing student, social work student, or similar.
• Interest in oncology, patient support, and community‑based care.
• Ability to provide compassionate, patient‑centered and trauma‑informed support in a residential setting.
• Excellent communication skills to connect with staff and address activity logs, guest concerns, and house updates.
• Strong interpersonal skills; grounded, empathetic, reliable.
• Ability to balance autonomy with collaboration.
• Willingness to learn and work with internal systems; experience with Google Suite and Casebook a plus.
• Spanish or other language skills preferred.

• Active CPR and Mental Health First Aid certification required (may be completed upon hire at no cost to the volunteer).
• Placement of this role is contingent upon a full background check.