Unit Supervisor

Position Summary

The Unit Supervisor provides leadership that embodies Everstand core values and works to maintain a Trauma Responsive Environment. The supervisor is versed in Everstand’s Theory of Change and implements Everstand policies and procedures to support a safe and nurturing treatment environment. They work as a leader on the interdisciplinary team and provide coaching and support to Youth Care Professionals.

• Approaches concerns, challenges, and opportunities with empathy, attention to detail, active listening, and curiosity.
• Consistently models Everstand’s core values:
  Safety, Empathy, Relationships, and Impact.
• Honors differences, acknowledges uniqueness, and amplifies all voices.
• Learn and implement evidence-based practices selected by the organization, including attending on- or off‑site training, committing to delivery of the practice as expected by Everstand, following practice guidelines with fidelity, and engaging in fidelity monitoring.
• Contributes to the prevention and management of challenging behaviors by implementing Everstand’s behavior management and therapeutic crisis intervention techniques.
• Promotes effective communication through the timely submission of documentation and weekly team meetings.
• Serves on the Interdisciplinary Care Team for each youth served and works collaboratively with various internal and external partners.
• Provides transportation for residents as required.
• On a rotating basis, provides effective campus supervision by fulfilling campus supervisory responsibilities at least once per week; this includes overnight and/or weekend shifts.
• Develops daily individualized structure that is tailored to meet the unique needs of a high acuity population, consistent with the age and level of functioning of each resident.
• Promotes life skills programming to assist youth toward stabilization and self‑regulation as a primary outcome.
• Incorporates a menu of evidence‑supported group modalities aimed at teaching youth relational, stress tolerance and impulse control skills needed to succeed in a less restrictive environment, embedded into the daily programming for the unit.
• Ensures that the staff‑to‑resident ratio is adequate and consistent with Everstand policy and unit needs. Provides coverage to maintain the stated ratio as necessary.
• Ensures accurate medication administration, documentation and safe storage of medication in accordance with the guidelines of the State of Maryland’s Medication Administration.
• Provides support and accountability to Youth Care Professionals through modeling, coaching, frequent guidance sessions and progressive discipline as needed.
• Obtains and maintains certification as a “user” in Everstand’s electronic health record software system.

Provide direct care coverage as needed to support Everstand operational needs.

• Accountability for Others
• Accurate Listening
• Attitude toward Honesty
• Commitment to the Job
• Consistency and Reliability
• Developing Others
• Emotional Control
• Empathetic Outlook
• Flexibility
• Handling Stress
• Human Awareness
• Leading Others
• Monitoring Others
• Practical Thinking
• Relating to Others
• Role Awareness
• Frequent Interaction with Others
• Urgency

Provides effective supervision to Youth Care Professionals to ensure that direct care services are consistently provided based upon Everstand’s treatment philosophy, mission, practices and policies.

This job operates both in a treatment environment and a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, scanners and filing cabinets. The residential and school living environment may involve conditions where challenging behavior can be exhibited by youth, including physical agitation, violence or emotional outbursts.

To perform the essential functions, the employee must occasionally stand, walk, sit, use hands to finger, handle or feel objects, reach with arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk or hear, and taste or smell. The employee must occasionally lift or move up to 25 pounds. Vision requirements include…