Program Compliance Coordinator

Baltimore City Head Start - Harlem
1500 Harlem Ave
Baltimore, MD 21217, USA

Pay Rate: $67,808 -$72,384 per year (Depending on education)

Catholic Charities of Baltimore Head Start/Early Head Start is currently seeking a Program Compliance Coordinator who will assist in the planning, development, coordination and the implementation and delivery of a high-quality HS/EHS program. The PC Coordinator performs the duties required to ensure program quality and compliance through ongoing review, monitoring, and follow-up support. Coordinates and participates in the development of the self‑assessment, community assessment, PIR and annual report and monitors program activities to ensure the Head Start program meets or exceeds performance standards and adheres to other relevant regulations.

Responsible for incorporating Catholic Charities mission, vision, values and philosophies into daily work and demonstrating a positive attitude and commitment to excellence.
The work schedule is Monday to Friday 8 AM - 4 PM.

Catholic Charities’ Head Start/ Early Head Start programs promote school readiness and family self‑sufficiency through holistic services.

JOB

DUTIES & RESPONSIBILITIES:

• Ensures regulatory compliance by assisting leadership in maintaining compliance with State and Federal regulations, including licensing, accreditation, The Child and Adult Care Food Program (CACFP), and health and safety standards.
• Monitors facility maintenance by overseeing facility and equipment upkeep, ensures timely corrections, and manages all related documentation to meet regulatory requirements.
• Leads risk management efforts by tracking and reporting incidents, complaints, and infectious diseases for Head Start Continuous Quality Improvement (CQI), ensuring alignment with the Office of Childcare (OCC) and Office of Head Start (OHS) standards.
• Drives program evaluation & quality assurance by developing and implementing quality assurance plans and evaluates program performance through detailed reports identifying areas of noncompliance.
• Supports data‑driven decision making by analyzing and presenting data to the Leadership Team to guide strategic decisions and program improvements.
• Manages staff & child file compliance by maintaining accountability for accurate and complete staff/child records, licensing, accreditation, and compliance with OCC, OHS, Maryland EXCELS, and other standards.
• Enhances attendance & engagement by collaborating with Family Services staff to develop strategies that overcome attendance barriers and improve family engagement.
• Improves operational efficiency by developing technology‑driven strategies to streamline operations and support organizational goals.
• Fosters collaboration & continuous improvement by participating in self‑assessments, policy reviews, professional development, and strategic meetings to maintain a culture of accountability and growth.
• Performs other duties as assigned.

EDUCATION & EXPERIENCE REQUIREMENTS:

• Bachelor’s degree in Early Childhood Education, Human Services or related field.
• Four (4) years of experience working in an Early Childhood Program.
• Extensive experience and practical application of early childhood education, applying proven teaching strategies and childcare philosophies to foster developmental growth, learning, and high‑quality care.

REQUIRED SKILLS & ABILITIES:

• Demonstrates patience and composure when working with children and interacting with parents, fostering positive relationships.
• Demonstrates excellent verbal and written communication skills, ensuring clear and effective exchanges.
• Exhibits strong relational and supervisory skills, fostering positive relationships and team dynamics.
• Demonstrates discretion and professionalism in all situations, maintaining confidentiality and integrity.
• Exhibits exceptional planning and organizational skills, ensuring tasks are executed efficiently.
• Utilizes effective conflict resolution skills to address issues and maintain a positive work environment.
• Apply strong critical thinking and problem‑solving skills to navigate challenges and make informed decisions.
• Requires proficiency in using computer systems and software to perform job…