Family Services Advocate - Baltimore Head Start

Family Services Advocate - Baltimore City Head Start

Baltimore, MD, USA

We are a mission-driven organization dedicated to the well-being of individuals and communities. If you share these values, consider joining our team to help families and children thrive. Our benefits package supports well-being and professional growth, including flexible schedules, competitive pay, generous paid time off, medical, dental, and vision benefits, dependent care FSA, and employer contributions to retirement. We offer training and development opportunities to align with our mission and provide a positive work environment where you can make a difference.

How this role contributes to the Y’s mission:

As a Y Family Services Manager, you will create and implement a Head Start recruitment plan to support program participation and enrollment, establish and maintain a waiting list, and work within the community, with families and parents/guardians, acting as an advocate for families, developing trusting relationships and ensuring that support services are available to meet family goals. You will work with families on an individualized basis to identify goals, strengths, and necessary services, and ensure parents have opportunities to enhance skills and knowledge that aid in child development.

You will be responsible for community partnerships, service coordination, and reporting, contributing to the Y and the broader community by helping economically disadvantaged families prepare for success in school and life.

This work is right for you if you have:

• An interest in the well-being and education of young children, enthusiasm, patience, good humor, good judgment and a positive spirit
• The ability to clearly communicate and effectively listen to children, parents/guardians, members, and other Y associates
• At least 2 years of experience working with adults in the Human Services or Social Work field
• Prior Head Start experience (preferred)
• An associate’s degree in social science, human services or related field OR a bachelor’s degree in family studies, social work, human services or related field (preferred)

For a full listing of Head Start locations visit (Use the "Apply for this Job" box below)./headstartlocations

All Y associates agree to abide by The Code of Conduct with Youth that sets clear expectations for associates and volunteers to ensure a safe and respectful environment for young people. It emphasizes treating youth with respect and fairness, avoiding inappropriate physical or verbal interactions, and adhering to established standards of affection. The policy strictly prohibits any form of abuse, bullying, or harassment and mandates the reporting of suspected mistreatment.

Additionally, associates and volunteers must complete training on child abuse prevention and comply with legal reporting requirements to safeguard youth.