Resettlement Case Management Intern

Resettlement case management interns support IRC’s resettlement team with daily tasks that help welcome and promote the self-sufficiency of refugees, asylees, and other humanitarian immigrants in the Baltimore metropolitan area. As the initial point of contact for newly arrived refugees, the IRC’s case management teams provide support, guidance, and continued integration assistance for up to five years after arrival. Interns will work directly with individual clients and families to assist in delivering resettlement services.  

Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.  Learn about strategies for effective, holistic case management. Develop resourcefulness and problem-solving skills to work independently in different situational contexts.  
** Responsibilities
* * In coordination with the resettlement team, conduct remote, office, home or community-based orientation sessions on topics such as opening bank accounts, using EBT cards at grocery stores, or using public transportation throughout Baltimore.  Other duties as assigned.  
** Qualifications
* * Prior experience and interest working with refugees and immigrants preferred.  Prior experience and interest in case management or social work preferred.  Ability to work independently and as a team member in a fast-paced, cross-cultural environment.  Strong problem-solving skills.  Excellent communication and interpersonal skills.  Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.

Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore preferred.  
** LAPTOP:
** Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

This is an unpaid position and is not eligible for benefits.
** Work that has meaning**:
Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.
** Global scale, dynamic workplace**:
At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40  get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights.

You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  
** Challenging work, innovative solutions**:
We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.
** Community centered**:
We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.
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