Victim Services Coordinator, Grant Services Specialist III (NCS) - Baltimore Police Department

THIS IS A NON-CIVIL SERVICE POSITION Salary Range:$67,687.00 - $ Annually Hiring Salary Range:$67,687.00 – $93,739.00 Annually Get to Know UsWelcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens.

Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team!

The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: (Use the "Apply for this Job" box below)./benefits

NOTE:

GRANT POSITIONS ARE NOT ELIGIBLE FOR RETIREMENT BENEFITS

Job Summary:

The Baltimore Police Department is currently seeking Grant Services Specialist III - Victim Services Coordinators (VSC) who will be responsible for the provision of direct services to victims and secondary victims of crime. Under direction, the VSC will assist victims by providing a full range of services including assistance with compensation claims, crisis intervention, court support, case status updates, community referrals, and community awareness;

and performs other related duties as required This position requires the VSC to be on-call to respond to crime scenes and hospitals.

Essential Functions:

In addition to above referenced objectives as a Victim Services Coordinator, you will:

Provide advocacy to victims and/or surviving family members to help address their emotional, physical and financial needs to reduce the impact of trauma

Connect crime victims and/or surviving family members to the detectives working on the case; provide information about crime victims’ compensation and other victims’ rights, and explain what to expect during various stages of the criminal justice process

Respond to scenes and/or hospitals through an on-call rotation to provide crisis intervention

Provide resources and make appropriate referrals to partnering agencies to assist with the victims or family’s needs

Conduct home visits to deliver food packages and assist detectives at initial family meetings

Accompany victims and/or surviving family members to court hearings and criminal proceedings to offer support

Serve as a liaison between the Victim Services Unit, detectives, patrol officers, partner agencies, and the community

Maintain case files in the Victim Services Database Network and build rapport with community organizations

Become an active liaison with other grievance organizations and attend various meetings when necessary

Assist victims and/or surviving family members with the retrieval of property when applicable

Minimum Qualifications:

Education:

Bachelor’s degree in criminal justice, Social Work (BSW), Human Services, or any other related field.

AND

Experience:

At least one-year experience providing services to victims of crimes or working within the criminal justice system.

OR Equivalency Notes:
Have an equivalent combination of education and experience.

Knowledge, Skills, & Abilities:

Ability to work independently and as part of a team Ability to establish a professional rapport with police personnel, supervisors, the community, outside agencies and outside bereavement programs

Excellent crisis intervention skills

Ability to communicate difficult/sensitive information

Knowledge of the law enforcement/criminal justice field

Ability to work efficiently in a stressful, intense environment

Ability to take initiative, work independently, balance multiple cases, set priorities, and work autonomously yet also as a member of a team Excellent written and verbal communication skills including public speaking

Ability to effectively interact with a diverse population

Full…