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Crisis Call Center Learning & Development Lead
Job in
Baltimore, Anne Arundel County, Maryland, 21276, USA
Listed on 2026-08-29
Listing for:
Baltimore Crisis Response, INC
Full Time
position Listed on 2026-08-29
Job specializations:
-
Social Work
Crisis Counselor
Job Description & How to Apply Below
CarePoint Response, Inc. is seeking an experienced Call Center Organizational Learning & Trainer to develop and deliver onboarding and ongoing training for 988 crisis counselors, chat/text, and voice teams.
You will combine behavioral health expertise with facilitation and coaching to strengthen staff performance, reinforce 988 standards, and promote trauma-informed crisis intervention practices.
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